[Resolved]  Bajaj Allianz — Fraud by the Company for selling the Policy

Address:

Mumbai City, Maharashtra

I became a Victim of the Fraud of the Bajaj Allianz company. First let me give me my details. My name is Raghavendra Nayak and I am from Mumbai and my Mobile Number is [protected]. The complain is regarding the Policy number [protected]. I was cheated to purchase this policy. The Policy amount was 1lac and it was issued to me on 28th Aug 2013. The cheating started when I got a call from this number [protected] and the one girl claiming to be the Employee of Bajaj Finserve asked if I want a personal Loan with interest rate at just 5%. I wanted Loan to pay my home loan at lower interest so when I heard that they are offering the Loan at just 5% I was excited at this offer and asked them if they provide loan up to rupees 10 lac. She forwarded the call to his senior and his name was Ayusman Takur and he said it depends on the eligibility. He explained me the eligibility and I was matching the eligibility. He gave me his personal Mobile number which is [protected]. Now the problem started. He asked me for the documents to check if I am eligible. He said they are providing such a low interest with the collaboration with Bajaj Allianz. For loan the person has to take a Policy from Bajaj Allianz. I asked him why Policy is required so he said if I don’t repay the Loan amount so in that case the company will take money from the Policy. Considering the Brand Bajaj is involved I thought this might be genuine case so I agreed. He said the Policy amount will be the 10% of the loan for which I am applying. Now as I was applying for a Loan of 10lac rupees he said I have to open a Policy of 1lac. He said the amount paid in this policy will be part of the yearly EMI I am going to pay for the personal Loan. So I asked him how and he said the Money I am paying in the Bajaj Allianz policy will be used by the Bajaj Finserve for the Loan EMI. I got convinced and I agreed to pay the amount for the loan. He didn’t explained me about the policy as he said don’t worry it’s just the formality and our job is to provide you loan. Now for Loan he said I have to submit the following Documents. Address proof, Bank Statement, Photo Proof and two passport size photos and one cheque of One Lac rupees in the name of Bajaj Allianz. He wanted bank statement to check my eligibility. I agreed on all the thing and asked him to come to office to collect everything. Then I got a call from someone from Bajaj and I asked him few question, from his response I thought to recheck the terms and condition again. So asked him to arrange a call back. Then I got a call from the agent Ayusman Thakur again to explain the terms and conditions again. He said don’t worry and submit the document as this is Big company and you can trust it. I agreed and he send the person again. The Pick up boy came in my office and Submitted him all documents mentioned above. And took the documents and left. Next day I got a call from Agent Ayusman Thakur that they missed my photo so he asked me to mail them my photo. I agreed and mailed them my photo at mail ID singh.[protected]@gmail.com, vikrambhatia.[protected]@india.com. He said you will get policy and after 30 to 35 days you will get the Loan cheque. After few days I got the Policy document and to my surprise the documents was not even signed by me and on document there was a fake sign of mine and details entered in the form was partially wrong. I ignored it initially as I was interested in Loan. After 20 days I gave a call to Ayusman Thakur to confirm the Loan and he said yes you will get the loan so nothing to worry. As I was having his mobile number I was not worried. But after 30 days I was not received any cheque to I got little worried but on 33rd Day I got the call from the Original number [protected] saying the Loan amount will be disbursed within few days. So I waited for few more days but when I checked with Bajaj Finserve they said there is not Employee named Ayusman Thakur in their company. So it became clear it was a cheating by Bajaj Allianz to sell their policy so I complained the same to the company. As there was Diwali nearby so nobody was available so take the complaints(as said by Customer Representative) so I waited again. Now after Diwali I got a call from Bajaj Allianz complain department and they said they will investigate the issue so asked if I have any proof. As I was having all the call records of the conversation with Bajaj Allianz agent so I gave them everything. Again nothing happened so called the customer care number again and they said the complain has been closed. I asked him to reopen the complaint and he did. After few Minutes I got a call from one person claiming to be from the Bajaj Allianz Fund department. After facing so much trouble when I check in internet I realized that I am not the lone victim instead it’s a systematic fraud committed by the Bajaj Allianz Company to sell the product. I expect the Bajaj Allianz senior mgmt team to take note of my complaint and please release my money and cancel the policy. Now I am raising the complaint here and I will mail the same to the senior Management. Incase nothing happened I will register the Police complaint with all the proof. I will charge with Forgery, cheating and Fraud cases against the company. I will take the matter to the consumer court and also fine them for the mental agony I am facing now. I have many friends in Media and I will give them the proof and ask them to Expose Bajaj Allianz frauds. I will also expose such frauds in the social Media. I just want my Money back, that’s it.