[Resolved] Bajaj Allianz General Insurance Company Ltd. — Health Insurance

pramodpai

from Mumbai, Maharashtra

Address:	Pune, Maharashtra, 421203
Website:	bajajallianz.com

My policy No. is OG[protected]-00000012.
They have not mentioned the amount under addon cover AD3(accidental emergency) for which they have charged me a premium of Rs. 754-00. I have been asking them to specify the amount in the policy document for last 1-1/2 half months. But I am not yet getting the resolution. What I am getting is vague answers like I have not opted while renewal for accidental cover etc.
Non claim bonus amount is also not correctly mentioned. Two different figures appear at two different places in the same policy document. My follow up with their grievance redressal dept. has also not yielded any result.

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Aug 6, 2021

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

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Bajaj Allianz Customer Care

from Pune, Maharashtra

Verified Support

Hi Pramod,

Allow us to get this checked and we'll surely help you get clarity on your concerns. Request you to send in your contact number to help.[protected]@bajajallianz.co.in so that we can connect with you at the earliest.

We’d also like to tell you that your issue has been registered with us with Reference No. BA – 1041. Please make a note of this no. for all future follow ups on this case. Do mention the given Reference No. in the subject line in the mail you send to us with the details.

Regards,
Bajaj Allianz General Insurance