[Resolved]  Bajaj Allianz — health insurance

Address:Pune, Maharashtra, 411048

Reference to a mail follow up, telephonic. Tried all the modes but i would like to share the service which is call worse or should i say pathetic.

Its been a month that i am struggling to explain a small basic issue, but afraid that no one is sensible enough to resolve neither has that courtesy to call back.

Every time i get a mail assurance and the same policy copy is been forwarded to me which needs a rectification.

Am tired of such unethical and casual response from customer service and the manager who doesnt even bother to resolve. I understand that they have sold the policy and the job would have end. Happily enjoying the target and incentive. All at the cost of my hard earned money.

Issue: recently taken a health insurance and the nominee details are incorrect.

Policy number :og[protected]-00000789
Name : shiju
Mobile: [protected]
Email: [protected]@yahoo.com
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Sep 15, 2017
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2017
Bajaj Allianz Customer Care's response
Hi Shiju,

We apologize for the unpleasant experience you've faced. Your details have been shared with our team and we assure you that we'll have the rectified policy copy sent to you at the earliest.

We have registered your complaint with us under the Reference No.: BA - 1228. Please mail us at [protected]@bajajallianz.co.in with the given reference number in the subject line of the email for any future follow ups.

Regards,
Bajaj Allianz General Insurance
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