[Resolved] Bajaj Allianz — money debited and received by bajaj but they are not renewing policy

Raunak Rajvanshi

from Jodhpur, Rajasthan

Address:

411060

Policy number: og[protected]-00008090
Date of payment: 15/06/2019
Payment mode:upi (Proof attached)

Hello i had paid a premium of rs 4420 for my bike mh12-qp-9685, however bajaj are not renewing my policy and neither have i got any email confirmation, they are declining receiving any money even though i got a message saying they received, i received a call on 21/06/2019 from bajaj representative asking for my bike number as she will then renew however she did not update it and now she is saying im on vacation. This is total wrong behaviour from such a large company. Please help me

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Jul 27, 2019

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2019

Bajaj Allianz Customer Care's response Hi Raunak,

We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 1454, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance