Bajaj Allianz Complaints & Reviews

Hi
Below are my issues.

1. I have taken 3 policies but my tavel plan changed so before policy date i requested to change the dates but they delayed and last date they said you can cancel the old policies and take new ploicies, i did it but not canceled old policies.
2. When i taking new policies they created one policy in wrong dates (Old). So i realised i requested for the same so they asked me to take new one and they confirme they will cancel the wrong policy but till now no one did this.

Due to this i have lost 7000 rupees.

Thanks
Shiva
[protected]

Hi,
We opted a life insurance policy of 200000 and paid 3 premiums as said by our agents from 2004 to 2007. The premium amount paid was 10, 000 per year for 3 years totally we paid 30, 000. But now when we requested for closure, the customer service told that the policy has been foreclosed so that they cannot provide any amount. While availing the policy the agent told that we will be receiving 200000 after 20 years and we don't need...

Bajaj Allianz is such a wonderful organisation who does not recognise whether they have already received premium amount. They keep deducting premium amount twice from 2 different accounts.

I have raised a complaint by writing to them with complaint number #78463875 this people does not even have records that how many times they have received amount from a customer.

Previously similar thing happened and a complaint #76660265 was raised, then they said to write to us to deactivate one of the ECS system, to my wonder they never removed one of it.

More wonderful thing is that the deduction of amount twice does not happens each month, this happens only on random months.

I had earlier asked them to stop the ECS through citi bank, but this people does not have any solution to this, one of them says to write to citi bank some says to write to bajajalianze some says this cannot be done. This is really very wonderful organisation. Every executive have different solution to same problem with big 0 results.

Regards
Eshwar

Sir/madam,
My self vamsee krishna punem, insured my four wheeler vehicle with your policy. Policy number: og[protected]-00052020. Recently my vehicle hit by a two wheeler on left side of my back door, which was damaged earlier also. When i went to claim my insurance your insurer agent completely rejected my claim. By saying the reason simply."it was done earlier we cant insure on the same spot".

Hi,
I have submit my all medical reimbursement related document in april-19, but till now i did not found this, after contact him through mail on 25 april-19, my document did not log in system, after my mail he log my document in system.in document recovery intimation he told me to submit discharge summary, but i have already give him hard copy of discharge summary (Reference sheet), because krishna hospital doctors provide me reference sheet which is actually discharge summary. All information of discharge summary is in reference sheet. I have write mail many time to every body about this information but they did not reply me about the same. I have mail to below person but they did not any reply only document recovery department send me one mail again & again for document recovery intimation of discharge summary.
Sandeep. [protected]@bajajallianz.co.in
Dr. [protected]@bajajallianz.co.in
Document. [protected]@bajajallianz.co.in
[protected]@bajajallianz.co.in
Please do the needful because discharge summary & reference sheet is same. Our company all employ is already insured with bajaj. Please do not disappoint us.

Regards
Amit kumar
[protected]
Linde india ltd
Emp id:[protected]

Hi my name majarkhan anwarkhan pathan claim id no-3182604 hospital se break up detils nahi mila hai hospital wale bol rahe hai k bajaj allianj ko bheja hai break up toll free number pe call kiya to bajaj allianj wale bol rahe hai ham ko nahi bheja gaya hai to gaya kaha mujhe break up cahiyea details room charges, nursing charges kitna hai kaise pata chalega andhadhund karobar chal raha hai kya sab detaild hide kar ke rakhne ka sab details cahiyea mujhe

Hi Team this is regarding my complaint ID: 2342168.Bajaj Allianz is not ready to pass my claim giving invalid reason saying about their policy . While I have taken Zero Dep with Consumables . Service Center Claimed about 16 k but they are passing only 50 % of amount giving invalid reasons .They are not ready to give the breakup or justification of 16k claimed by Service Agency and saying I have damage my Car Myself ..submitting the Complaint Still they are not ready to process my claim and not behaving professionally They have not given any justification in written what happened to rest of amount which they have not passed.As per Service Center it is a part of Insurance Only. I need urgent help on this case ..I have attached the bills of Service Center...My car is standing in Service Center from more than 25 days and I am not able to commute to my office please help me.

While doing survey they have not even done a call .But passed a partial amount on a fake survey . Must be they had some deal with the person doing survey ..They are showing clear corruption..

Hi,

My Name is Amit Chamoli and i am an employee of an organization(BMCP Solutions India Pvt. Ltd and we have taken corp. plan last month where I & my wife, are covered for any medical issue.
Due to medical issue my wife was hospitalized on 30th April and discharged same day.
As this is a cashless service, so i should not have paid to hospital while discharge but due to pathetic support by Mr. Rahul i had to pay from my pocket and i was promised to receive my claim within 3 working days from document receiving. I had dispatched my whole documents on 11th May to your Pune address then i called on [protected] where Mr. Rahul was following for claim reimbursement but result is still awaited and now he is not responding my calls even if someone pickup the call then he is keeping the phone on mute.
I called on your customer care no. and they informed to wait for more 7 days from now(27th May)
Please understand it's already been 15 days where i was promised to receive my payment within 3 days only.

I need action against Mr. Rahul for irresponsible behavior as he is the only person to communicate for an organization.

I need solution of my case any how.

Card no. - GMC-[protected]

Regards,
Amit Chamoli
[protected]

I had an accident my vehicle no dl1rtb8559 owner name rakesh kumar mo no [protected], [protected] i was already informed accident point and send all pictures of damages part my claim no oc[protected] bt they are not giving my claim, they are giving foolish excuses, even they didn't give me full imfo. I always give my premium on time, bt when i need there help they are making excuses, dont take bajajallianz insurance, there are theif

Bajajallianz is not approving the claim amount while i have taken zero dep policy add on consumables. Their claim department talked abused with a lady and denied to approve my full claim amount and giving inaccurate reasons like i have damage my car myself or car is 1year old etc etc. Service center claimed around 15797 bills. But they paased only around 8k.. Attached service center bills

Hello,
I have sumitted all document to your insurance agent at 7 may 2019, but ha is pass my claim.
Now your agent ask mi for the previous insurance copy, but i dont have that copy. If this document is very important to you than why you are not collecting at the time of insurance perches.

Now i requesting the please approved by insurance claim.

Name - mukesh h salunkhe
Vehicle no. Mh19cc7297
Mobile no. [protected]

Dear sir/madam,
I am sreekanth elugoya, i have worked with bajaj allianz financial distributors ltd. For about 1 year then i have resigned my job. I want to claim my pf amount thourgh online, but in online portal it is mandatory to update aadhaar number. For that i have already uploaded details in online portal and the same has to be approved from your end. Please approved the details, so that i can withdraw my pf amount.
Please provide me hr contact no. Or mail id.
Please do the needful as earlier as possible.

The details of the pf given below.

Company name : bajaj allianz financial distributors ltd. Pune

Employee no.: ba06858
Name : sreekanth elugoya

I want duplicate copy of below heath insurance policy number urgently.

I called call center so many time but no response. They just say we will send you soon but till now, i don't received. I am fed up with this. I am switching with another health policy

Policy numbers are
Og[protected]-00000270
Og[protected]-00000263

Scrutiny number 57834458
Name kanta rangarao babre

Regards
Pratiksha babre
Pratiksha. [protected]@gmail.com

I have renewed my car insurance policy no. Og[protected]-00012653 on 9th may 2019 with online payment through the link shared with bajaj executive (Vikrant shelke (Vikrant. [protected]@bajajallianz.co.in). Payment was successful and received confirmation also. But i have not received my renewed policy (Neither soft nor hard) yet. I am following up with customer care, but there is no satisfactory answer. My complaints no. Is 7832079
My existing policy has expired on 11 may2019. It is bothering me not have my current policy because i can not use my car.
I have been calling and mailed also to mr. Vikrant shelke, he is not responding now. Please look into the matter on priority. I request you to provide my renewed insurance policy asap.

Trace id #7239912
Car reg. No. # uk07bd6317
Car model # scala
Customer id #79054059

Best regards
Kumari sunnita
[protected]

My name is dipak d. Bhilare.
I bought a tv from rahul electronics, borivli east, mumbai with extended warranty of three years of bajaj allianz general insurance company limited.
My tv has black spots and lines appearing on the screen and people from bajaj allianz are saying that this problem can not be claimed under the warranty and they are not ready to replace or repaire the tv. On 15th may 2019 i spoke to area manager of bajaj allianz whose mobile no. Is [protected] and whose name was told as shraddha by bajaj alianz customer care also denied the claim and said that such problems can not be handled in the warranty. My claim no. Is og[protected]-00586263 and extended warranty period is from 25th oct.2017 to 24th oct.2020. Bajaj allianz people are cheating me. Please help me to get my tv repaired as early as possible. I have lodged a complaint in the bajaj allianz also and my complaint no. Is oc[protected]. This complaint number is given by mr. Parshuram from bajaj allianz. Yesterday i went to rahul electronics also from where i bought the tv and those people are also trying to fool me in this case. Please do the needful.

I purchased bajaj allianz two wheeler insurance from policy bazaar for my vehicle mh12nz2355. Now i applied for transfer of ownership of vehicle where ownership needs to be transferred from 1st owner to 2nd owner name. It has been almost more than 2 months the policy didn't got transferred on my name. I am following up with policy bazaar team but everytime i get reply that policy issuing company is delaying it from their end. I have uplaoded inspection video twice on policy bazaar site still nothing happened. Kindly initiate further process on priortity or initiate refund and cancel policy (Screen shot attached)

Hello,
I'm having a policy (Policy no - og[protected]-[protected] with name of garima baliyan (Id[protected], and running this policy since 2008.in this regard, last year in 2018 at the time of renewal we paid 20k to your insurance adviser (Sanju - id[protected] for top up the policy and to renew the policy.

Since then we have been following to him to share our policy copy but he didnt send it to us, this year again when we chased him for renewal then we came across that he did'nt make any top up in policy and kept the remaining amount with him only (Almost inr 8500/) this is a serious matter how your people can take this matter so easily, moreover neither he update to us nor returned our money. However we get it done this year by our own.

I need your support to take a strict action else i will have to knock other doors as well.
Hope, you can understand my concern, i have every proof to to prove it.

Please feel free to connect with me on priority.

With regards,
Garima baliyan
[protected]

My policy was going to expire on 7th may2019 and i paid the amount for renewal on date of 6th may by the link given by branch. But till now i didn't get my policy details and documents. When i am calling to branch they are not responding properly also not replying my mail. I raised complaint in customer care but no solution. Now my policy got expired and i don't new policy details. Not able to understand if something will happen and suppose...

Sir i want to provide only general information that due to surveyor sh. Gaurav sharma your car insurance business is badly affected. Against the advice of car showroom owner i take your company car insurance poilcy on alto k 10 hr01 am 8911 but this is proved when i claim a car insurance. Sir i parwinder singh working as quality inspector in central government. My own joint family have 3 cars and 4 bike. But from now we never take chance with your company due to your surveyor gaurav sharma. When i also talj with management of hoshiarpur automobile they also tell me this problem will exit with your company. Sir i only want to advice please reactify customer problem which arise due to non profisional approach of your staff. I post graduate from pau ludhaina in mba agribusiness. I also understand business approach towards customer from the core of mr heart. So i advice you please at least train your staff how to satisfy specially your loyal customer.

I had inquired about bajaj allianz health policy for my mother aged 53 years with pre existing hyper tension which was conveyed to the employee of bajaj allianz, he asked me to go ahead with the medical check up after i paid the premium amount as a protocol for the health policy.

Once the medical test was done i got a call after a week saying that the policy was rejected because of hyper tension.

If a policy isnt given to a person with hyper tension why do they still ask you to go for a medical check up and then deduct the health check up amount and refund the premium amount back to your account.

Aren't the employees well versed with the policy criteria? Why are you made to pay the premium and go for a check up if the policy is going to be rejected anyways for the pre existing disease.

And where is the clause mentioned that hyper tension people aren't eligible for health insurance, when youl have clause of pre existing waiting period.