[Resolved] Bajaj Allianz — Two Wheeler insurance on website claiming cashless claim but reality they don't provide
P
Pushpendraa Sanghvi
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra
Dear sir,
From last two year i am having bajaj allianze two wheeler policy on website and during time of procuring the polciy they told they provide cashless claim as i never require the claim but this time due to an accident when i require to claim the customer service person & even ther employ told me that they dont provide any cshless claim on twoo wheeler but on website still they had mentioned get twoo wheeler cashless claim & when i spoke to senior person they told they ar ein process but du eto some issue they cant take cashless claim so i told them than you on your website you had mentioned that you provide cashless claim to two wheeler they we will provid ein future but not now adn was talking in such as rude manner i told i will approach consumer forum they told do what ever you want.
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Aug 8, 2021
Complaint marked as Resolved
Bajaj Allianz customer support has been notified about the posted complaint.
Greetings from Bajaj Allianz! We sincerely regret the inconvenience you have faced. Do provide us with your policy no. & contact details at help.[protected]@bajajallianz.co.in to enable us to expedite the process of resolution at our end. Kindly mention reference no. "ORM022504" when writing to us.
You may also post your concern at http://support.bajajallianz.com/support/.
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Greetings from Bajaj Allianz! We sincerely regret the inconvenience you have faced. Do provide us with your policy no. & contact details at help.[protected]@bajajallianz.co.in to enable us to expedite the process of resolution at our end. Kindly mention reference no. "ORM022504" when writing to us.
You may also post your concern at http://support.bajajallianz.com/support/.
Regards,
Bajaj Allianz
General Insurance