| Address: | JKB Motors - Peruvaram , North Paravur - 683513 |
I have purchased Bajaj Avenger 160 cc bike on Dec 2021 from your showroom( JKB Motors) at Peruvarum, North Paravur -683513.
After three months of purchase the petrol tank of my bike got damaged by hitting a lorry. When I have visited your above showroom
they informed to claim insurance for the same as it is a new vehicle. Also the lorry driver was ready to make the compensation for the same
but your showroom staff informed that we can claim insurance and I have decided to go with claiming the insurance.
Also since the show room not having the new petrol tank available on that time they have informed me that they have ordered the same to H.O
and expecting the same to be received with in two or three weeks time but till today I have not get the same replaced and every time I used to personally go and check the same with this show room as they are not given any status to me through my mobile. Also on my last visit during August 2022 they informed us that it is showing in back order as per their system.
But till today I have not received any reply from their side even they have agreed to call me to update the status.
I have totally disappointed on purchasing the above bike as your company is not able to resolve an issue more than 6 months after informing your above showroom
I have not faced such issues with my previous bike company I have dealed with as they were sorting out my complaints with in one week time.
It is very shame full for your company as your show room dealers are not able to resolve the complaints even after my followups for the last 6 Months.
Also I won't be able to recommend any one to purchese bajaj vehicles due to the above issues. Was this information helpful? | 
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