Address: | Vandana House, Great Eastern Rd, Ramkund, Raipur, Chhattisgarh 492001 |
I have given bike for servicing to VANDANA BAJAJ, Raipur on 20th February 2023 . I given for repairing front wheel which got jammed, headlight as it is not working. They called me to inform about disk break caliper was damaged so have to replace it with new one to clear the jam in front wheel. I said okay for replacing.
Again they called me on 21st February 2023 morning as my bike got ready, I asked in that call about all the work got completed and they said yes, whichever I have listed in job card got completed. But when I went to service center for taking back my bike, I have checked the things which I said for repairing was not completed. The front wheel was still under jam. When I asked with them they saying disc plate was bend. But they not checked it before and when they returning the bike after service they saying about the issue. Finally, for which purpose I given bike for service was not resolved by them. Second important thing is my bike meter working fine while giving the bike for servicing but now that was also not working. When i asked them they saying it got burnt. I need my things to get resolved. I want my meter to work as same as earlier, they made it damage and now saying it was already damaged. There were no manager to look after these things. There was no proper response from any staff who working over there . After that, I did compliant with Bajaj customer care for three times, the dealer putting status as resolved, actually issue was not resolved and not got bike from them.
Compliant number:
ISR-1363797 on 21st Feb 2023
ISR-1364056 on 22nd Feb 2023
ISR-1364716 on 23rd Feb 2023 Was this information helpful? |
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