Bajaj Auto — CHARGES LEVIED BY DEALER BAGGA LINK, WHILE MOTORCYCLE IS UNDER WARRANTY

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New Delhi, Delhi

We are regular buyer of your company's Motorcycles and purchase atleast 3 motorcycles together with every two or three years gap. We have recently purchased 3 bikes Discovery 100 cc. We noticed the Shocker of one of bike regn no. DL 6S AR 4405 (Engine no. JBZRFK64370, CHASSIS NO. MD2AZ1FRK53185) was leaked and asked Bagga Link to repair as same is under Warranty, they did the job but have charged us Rs.300/- for the same and also have charged Rs.117.90 for changing some rubber seal, stating both these i.e. Shockers and Seals are not under warranty. My question is that we have not purchased Shocker or Seal, it is Bikes which we have purchased and the bikes are under warranty. What parts are used, from where you are procuring are not our concern. If, bike is under warranty, why your dealer have charged under their bill no.CINV10047BRN[protected] dt. 30.05.15.