Bajaj Auto — Check bounce penalty

Address:

Bangalore, Karnataka, 560010

Resp, sir,
I am krishna r, i bought a pulsar 150 bike from bajaj auto finance co., i get a message that your emi was not paid due to check bounce
But at the time of reliesing that check my bank balance was 14193/-. So how can it possible?
On this account the company added
Penalty why?

I atteched bank statements pass book, and sent to customers care but no response please follow it and see at markings.
I inquire for that since last two months but
No response
Please do some thing sir,,, please