Bajaj Auto — Complaining about the staffs working in the service centre

Address:

Adhitya Bajaj service, Peelamedu West, Udayampalayam, Tamil Nadu 641006

My bike had a real bad noise and i took it to adhitya Bajaj service centre which is located in nava India, coimbatore. I never had such a worst experience. I have three Bajaj bikes and i regularly service it from this place. The service advisor, Anthony Daniel to whom i spoke very clearly about the bike denied to take the bike and he told me that they are having man power issues and it'll take three days to check the bike. After three days i called him to the number which was provided in the job card but he never responded and sometimes he denied my calls. Later he lied to me that they checked the bike and the sound was coming from engine and i have to pay some amount and only then they'll check it. I then talked to the technician about the bike and told him about its problem. There was no response. Then i again went to showroom to confirm if they're really working on the bike but they did not even check it. This service advisor Anthony Daniel was insisting me to pay 2000 and only then they would dissemble the engine and check the issue. I felt very bad . I'm really frustrated how these guys avoid me as it is a big work to dissemble the engine of RS200. He told me that there's some issue with the engine and it has to dissemble and reworked.I did a full engine service from this particular service centre for around 30000INR three years ago at 67000kms approx. Not it's 92000 kms and he's telling me that the engine has to be checked and for that i have to pay 2000. Now this is really bad. They are even talking to me in a bad tone. Please consider this complaint and do as required.