Bajaj Auto — Complaint against bajaj auto limited for not resolving repetitive issues

Address:	Howrah, West Bengal, 711112
Website:	www.bajajauto.com

Dear sir,
This is to inform you that i have purchased a bajaj discover 125t bike bearing chassis no- (Md2a52cz3dpe26240) engine no (Jezpde56111) on 18th of april 2015. From your sk para lane branch.
Ever since i bought this bike, i started facing issues with clutch and gear shifting. The gear tends to miss while in lower speed. On occasions, the gear does not fall in the right time, it gets stuck. I have visited your service centre several times looking for a permanent fix to this problem, but till date the issue stands unresolved. It was also said that the problem will get cured after the first servicing, but after running the bike for almost 20 to 25 kms, the problem reoccurs. Same scenario repeated after the second servicing also. Each time i take my bike to the service centre with this problem, some changes are made and some adjustments are done, without addressing the actual issue.
Your branch manager mr. Sudip & technical specialist mr. Animesh is very much aware of this problem.
Hence, as a valued customer, i would request you to either replace the whole bike or provide me a permanent resolution as the bike is still under warranty and have run only 4500 kms till now. I am very much dissatisfy with this bike.
So request you to please look this critical issue with immediate attention.

Thanks,
Ramesh das