Bajaj Auto — Complaint against the service at bagga link service ststion kirti nagar new delhi

Address:

New Delhi, Delhi

This is in refernce to the service provided by bagga link kirti nagar new delhi. Iwould like to put it in your information that i had given my pulsar (DL6S AC 8261) 220cc dtsi on 18th january 2015 with complaint "both brakes of bike working not properly & chain set noising". After the request and suggestion of mr. manager, bagga link kirti nagar service station, we agreed for the complete bike repairing with full service @ Rs. 7000/-. according to him the bike needed the following actions for its complete corrections:- 1. Change of kit chain sprocket 2. Change of disk front dia 260 3. Change of caliper assembly brake front 4. Change of assembly master cylinder 5. Change of assembly caliper rear floating 6. Change of clutch switch 7. Change of lamp. and Etc. He said mr sneh (my name) you need not worry after doing this activities your bike will be ok and i willbe taking all the responsibilities hereafter. he made me several calls to me through his mobile no.( [protected])for taking approval for the final bill given to me Rs. 8300/-. When we visited kirti nagar service station and taking a trial ride brakes not working properly . I told the for the problem to the manager and he said that brakes are new properly worked in 7 to 8 days.but problem was not solved. On 18th july 2015 going to the service station kirti nagar for the brakes complaints but this time also complaint not resolved and bill given to me Rs. 1765/-. On 1st august 2015 going to the service station kirti nagar for the brakes complaints but this time also complaint not resolved. I'm highly disappointed with the quality of service provided to me at the authorised service centers and more importantly with the quality of products that have been fitted into my bike. I fail to understand why, even after repeated diagnosis by reputed engineers, management and mechanics . I've also attached the satisfaction vouchers give to me on these three separate occassions. I therfore request you to please see the history of this bike being serviced in your stations and suggest me what i need to do now, as you have left no option just to go in the consumer court and claim my losses in financiacl terms and my mental pressure and un comfort inlast 8 months. I m also tell you that im government employee in ministry of defence not a in enough time to waste in your service stations. Waiting for your reply and quick action Thanks and Regards SNEH KUMAR (BIKE NO - DL6S AC 8261) [protected] [protected]