| Address: | Thiruvananthapuram, Kerala, 691003 |
Hi, i am salman hamsa, i bought my rs200 from kollam sarathy showroom almost 2 years back and i changed my service from kollam sarathy to kallingal attingal because of issues in services. After a few months i started facing missing problems while running, i reported the issue several times in attingal kallingal showroom but each time they were telling different complaints and they recommended for kallingal bajaj in nedumbangad. I provided them my bike for more than one week but there was no change. After that i again gave my bike to kallingal attingal for the same issue but since two years it has not been rectified. When it was time to change my cone and ball i gave my bike to kallingal attingal for changing it. After that new problems were arising. I began to face handling problems my bikes handle got tighten and i contacted the showroom for the complaint. They told it was because of over tightening of fork and they told they corrected it and gave my bike back. But still i was facing the same problem and i consulted them again then they told me that it is because of setting of cone nd ball nd they resetted it for me. But still i was facing the same problem and i was about to consult them again that time they told me the length of the left fork stamp is long than the other stamp, but i havnt touched the fork or no complaint has arised regarding that fork before i changed my cone and ball, i asked them how that can be happened and there were no clear answer for me from their side. And i was forced to change the cone nd ball once more after that i was not able to ride my bike comfortably and i contacted that service centre again then they adjusted the fork for me in front of my eyes telling that one fork is long. But from the next day i was forced to face leaking of oil from the other stamp. I again consulted the service centre and asked them, for a clear report. They ripped off my front forks and told me that left side fork is bend. I asked them how and i asked them this was not your answer till yesterday. When i start questioning they were telling me that after removing the fork they are not sure that if it is right or left but one fork is bend. From then the service manager of kallingal bajaj attingal was talking in a rude manner to me which made me to tell them to reset my bike and give it back. They resetted my bike in a manner that i cant drive it back home, the two forks were not in correct order that made me slip from road on my way home and the oil from the stamp were spilled over my front disc brake that resulted in failure of my front brake and abs. I used to do my chain service every 500km and from the previous chain service i'm also facing the issue of sound and discomfort from chain, they are now telling me to change my chain and sprocket. They are not showing any responsibilities against our vehicles. I request to get my bike ready by rectifying my complaints regarding missing, fork, front disc brake, chain ect. And i have spent a lot of money regarding these compalints and did whatever they asked me to but i feel like i was being cheated. I hope that a better solution will be made by your side Was this information helpful? | 
