Bajaj Auto — Dominar 400 BS6 2021 model

Hello,
Please refer to an earlier Complaint Reference Number ISR - 1022820 dated 27.10.2021, which was regarding some issues with my newly bought Dominar 400 BS6 model (WB 70 P 5136).

With deep regret and extreme dissatisfaction, this is to inform you that my issues have not been solved till date.
My issues, precisely, are:
1. Throttle response very poor.
2. Engine gets off while riding irrespective of the Rev range, which is really uncanny. It happens anytime, anywhere. Deeply unsettling and distasteful.
3. Very poor quality body parts. Both the Tail lamps have broken off.

After my earlier complaint with you in 2021, I had been called up by the service centers. And since then till now, Brahmachari Bajaj, Cooch Behar, where I take my Bike for Service, have INFORMED me that the Fuel Pump has been replaced, TWICE, on successive service schedules.
Interestingly, regarding the replacement of Fuel Pumps on each occassion, nothing had been mentioned in the Job Card/ Bill. Therefore, I'm not sure whether the fuel pumps really got replaced or not. And, if it really got replaced, then why do the problems still continue?

And problem with my Bike still persists.
Hoping for a resolution.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Auto
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    4833
    Pending
    0
    Resolved
    2341
    Bajaj Auto Phone
    +91 20 2747 6151
    +91 20 2747 2851
    Bajaj Auto Address
    Akurdi, Pune, Maharashtra, India - 411035
    View all Bajaj Auto contact information