Bajaj Auto — Emi paid twice in may month

Address:

Chikkaballapur, Karnataka, 562105

Dear sir/ madam

My loan account number is L2WBAN03925502, my emi date is 3rd of every month, but this time i could not able to maintain balance in my account, for this you have charged 300 rs from my account

After this i have been getting message saying that we are representing your emi on 9th may please maintain sufficient balance in account to avoid bounce charges. Mean time from your customer care center i was getting repeated cal to pay due emi to axis bank.
I informed her that i am getting sms regarding that to get deducted from your account, she said it is auto generated sms you please pay directly to the bank other vice plenty will be charged, i paid 4300 to bank on 8th may, on 9th may 4247 got deducted, that menace i have paid twice this month,
I kindly request you to check this out and let me know what is the further action, my email id is aero.[protected]@gmail.com, mob no [protected]