Bajaj Auto — Fed Up visiting borivali service center

roshandixit

from Mumbai, Maharashtra

Address:	400066
Website:	www.bajajauto.com/customer_care.awww.bajajauto.com/customer_care.asp

Extremely disappointed!
Highly regretted!

- even after complaining too many times and tired of visiting sai service centre borivali i learnt that bajaj only know to just attract customers. You guys don't have any after sell service i bought you yet premium bike released in country your executive (With zero knowledge) treat us like sheep. With no shame they have told me many excuse like mechanic is absent, everyone having same problem, nothings can be done its evening.
I have
- full body vibration
- hard gear shifting
- noises from front fork and wheel
- odo display turns blank sometimes
- drop in pick up at 3rd gear

Still suffering with these major issues but your mechanic just say fiber body hai hoga hi, aapne bike giraya hai blah blah. Just blame rider if you dont want to fix the issues really fed up with your service ihave also been to andheri when thought special mechanics are coming for rs but was also shocked seeing that same illiterate borivali mechanic named dinesh who just blame rider for issues service at andheri also was pathetic that fat guy amol (Manager borivali brance) told me u cant get your bike today he was giving more attention to his phone than anyone.

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2016

Updated by roshandixit Just coming back from sai service center borivali again had a worst experience with them gone there thinking my complaint will get proceed but was carelessly treated as same.
No one was attending me properly i have explained them many times about my issues now iam compleatly fed up with your service centers they told me manager (Amol gaikwad) is on leave, i have tried calling him atleast 50 times still didnt get any reply.

They told me to come another day and just keep telling me to leave my bike for dont know how many days.
Seriusly what a bad customer service you just provide.

Fed up to the core of your services.
You just closed my previous complaint without resolving it.

What a sham bajaj. Forgot customers after taking huge amount of money that what u just do.