[Resolved]  Bajaj Auto — Frequent complaint of new vehicle - replacement or cash refund reg

I had purchased one Bajaj Pulsar 150 CC motor cycle on[protected] through Ernakulam Popular Bajaj, an authorized dealer. in a few days o[censored]sing the vehicle, it was noticed that the engine turning of[censored]nexpectedly during the journey. At first it didn’t seem like a complaint. But later it is realized that the engine shuts off by itself after 2 km running of the vehicle. Later, I have raised a complaint in Pioneer Bajaj, Jagathy, Trivandrum ([protected]) and Kallingal Bajaj, Nedumangad ([protected]). They have tried to resolve the issue by replacing some the parts of the vehicle. But the service centers have not given an exact reply regarding the actual complaint or how to resolve it. In short, I have not been able to use this vehicle satisfactorily even for a single day. Now, I am quite disappointed. Serious complaint within 5 months from the purchase date is considered to be a manufacturing defect. The complaint has not been resolved till date despite examining the authorized service centers.
I am a retired Army person. I bought this vehicle with my hard earned money. I have purchased the vehicle through CSD canteen. I have made complaint in this regard to the Bajaj authorities and no response has been received till date. Considering the above facts, I humbly request you to kindly intervene in this matter and please be given proper directions to the authorities to replace the vehicle or refund the cash at the earliest.
Phone : [protected] Vehicle No : KL-01-CW-2343. Vehicle registration details is attached...
+1 photos
Was this information helpful?
No (0)
Yes (1)
Mar 5, 2023
Complaint marked as Resolved 
All sensors have been replaced. Complaint has been resolved.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Auto
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    4834
    Pending
    0
    Resolved
    2341
    Bajaj Auto Phone
    +91 20 2747 6151
    +91 20 2747 2851
    Bajaj Auto Address
    Akurdi, Pune, Maharashtra, India - 411035
    View all Bajaj Auto contact information