| Address: | Khanawari zaldagar |
I am writing this letter to express my deep dissatisfaction and
concern regarding the warranty coverage of my Bajaj Pulsar motorcycle, bearing the registration number JK01AP-0187, which I purchased in the year 2021. My registered mobile number is [protected], and I am the consumer named Eashan ul Haq Rafiquie. The motorcycle was purchased from Paris Automobile, an authorized
dealer of Bajaj motorcycles.
I have faithfully followed the prescribed maintenance schedule
for my motorcycle, including the completion of the first three free services and three oil changes. However, I unfortunately missed one of the services scheduled in the month of March due to some unavoidable domestic problems.
Despite this, I promptly completed my last service when my motorcycle's odometer reading was approximately 11, 000 kilometers.
Currently, my motorcycle has reached a reading of 16, 000 kilometers, which is 5, 000 kilometers beyond the recommended service interval.
I believe it is essential to bring this to your attention to ensure that I
receive the necessary general check-up and maintenance under the terms of my warranty. I have always taken great care of my motorcycle and want to address any potential issues before they escalate.
As a loyal customer of Bajaj motorcycles, I have always appreciated the quality and reliability of your products. However, I find it disheartening that missing a single service appointment could potentially jeopardize the warranty coverage for my motorcycle. I understand the importance of regular servicing, but I believe that my diligent adherence to the maintenance schedule up until now should be taken into consideration.
I kindly request that you review my case and grant me the
warranty coverage for the general check-up and any necessary repairs that may arise during this overdue service. I assure you that I will resume the regular maintenance schedule as per the Manufacturer's recommendations from this point
forward.
I sincerely hope that you understand my situation and provide a
favorable resolution to this matter. I believe that honoring the warranty will not only strengthen my trust in your brand but also demonstrate the commitment of Bajaj to its customers.
I appreciate your attention to this matter and anticipate a prompt response. Please feel free to contact me at the provided phone number or email address if any further information is required.
Thank you for your understanding and cooperation.
Yours sincerely,
Eahsan ul Haq Rafiquie
Owner of Bajaj Pulsar 150 cc
Regd No.JK01AP-0187
Model:2021
REGISTERED MOBILE NO.[protected]
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