[Resolved] Bajaj Auto — I am complaining about slow and negligibility in servicing my bike.
C
Chinmoy Raj
from Silchar, Assam
Address:
781006
On 31st august 2018, i went for repairing my ns200 bike to the unnati bajaj service centre situated in m. G. Road. There they have informed me that due to unavailability of technician i have to wait for 3-4 days.. As i am an office goer i have to face some problems due to daily commuting in public transport. Still, i waited for 4days. Now today, they have again informed me that it would take about 10days to repair the bike.. A normal engine problem would take around 2-3days. But why would i have to wait for 10days. I feel that they are neglecting my request and thus i have completely lost fait in your service. Due to this action of theirs, nobody wants to repair their bike there.
Was this information helpful?
No (0)
Yes (0)
Oct 5, 2018
Complaint marked as Resolved
Bajaj Auto customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2018
Bajaj Auto Customer Care's response Hi Chinmoy,
We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in
Rajesh Kumar Verma [protected], Address- Mulund colony Hanuman pada Shivaji tekdi Mulund Mumbai 400082, My auto rickshaw 6 months ago break problem plz solve my problems
Thank you Bajaj
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Thank you Bajaj