[Resolved]  Bajaj Auto — isr488546-no service offered for free-engine defective bajaj platina comfortec mgb bajaj erragadda service center

Address:erragadd MGB Bajaj dealer, 500045

Ts09er3895 (Platina 100 es bsiii)-ebony black with silver
Chasis number:md2a76az4gwh29414
Engine number:pfzwgh67507
Date of registratin:31/12/2016
Gundumalla kiran kumar
8-3-228/682 rahamathnagar yousufguda
Hyderabad 500045

Hi team,

I reached out to the service center explained the case with defective bike-defective bore kit and clutch (Our phone conversation previously isr488546)

They did not allow me to meet the manager at the service center
Its again the same old story — they behave like rowdy's

One says i am the manager incharge you can talk to me and listen to me!!
Others says get out your sevice is not valid

Somehow i got them to have a drive and see if its really defective by themselves, they mechanics found its defective

The incharge comes back and says even thought we find the bajaj platina is defect we cant get it fixed here because
His reasons:
1 i got only 3 services at bajaj service center
2i did not get the paid servrice at bajaj service center

The bike is defective engine, every mechanic comes to say its manufacturing defect
They asking me to pay 14000 and say they not responsible for any manufacting defect at service center and need me to pay
I dont have money please hlep
+1 photos
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Apr 1, 2019
Complaint marked as Resolved 
Bajaj Auto customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2019
Bajaj Auto Customer Care's response
Hi Kiran,

We regret the inconvenience caused. Please be assured, we will look into your concern so that we can provide better assistance.

Regards,
Bajaj Auto
Complaint comments 

Comments

Sri/Madam,

with due respect, I have taken two wheeler loan from Bajaj Auto finance limited, vide loan Account No : L2WTEZO4230058, in the Name of Somegowda, So pls Provide Loan Statement in my email id raj.[protected]@gmail.com
Your customer Raj medhi
Hi sir my name is pravin zala
Pulsar 150 apco bajaj purchase and damage to my bike parts no solution apco staf my problem and angree to my problem solution my problem is petrol tank gap
My contact [protected]
Bajaj Auto Customer Care's response, Mar 1, 2019
Verified Support
Hi Haresh,

We would like to investigate the issue. Kindly call our customer care number at 1800 233 2453 or register your complaint online by clicking http://bit.ly/2bNKlSK You can also write to us at [email protected]

Regards,
Team Pulsar

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