| Address: | No 24 sri amritha nivas nalvar layout, Saravanampatti |
Sir, I surrendered the vehicle No TN38 CM 4781 to Bajaj Auto Finance Branch Manager, Mr. Prakash S his mobile number is [protected] on 17/09/2019. At the time of surrendering it was told to me that this loan will be closed as I am surrendering the vehicle, but the loan is still active and Bajaj is asking me to pay loan or surrender vehicle. As I have already surrendered the vehicle in 2019, how can I surrender vehicle again. I wrote to Bajaj customer care, Bajaj Head customer care, Bajaj Nodal officer, but none of them has responded or provided as solution yet. My CIBIL and my wife's CIBIL is severely impacted by this. I humbly request to provide me a solution. The Bajaj employees have done some fraud by collecting the vehicle from me and sold to somebody else without the knowledge of BAJAJ and I am suffering for their crime. Kindly help. I am attaching the surrender letter provided to me on 17/09/2019 with this complaint.
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