Bajaj Auto — manufacturing fault bajaj avenger - one way clutch
Umumerkapadia on Jul 11, 2018
I bought Bajaj avenger 220cc cruise model in Mar 2018 and within 500km bike started giving me an issue of empty starter, I visited showroom they said just minor issue n clutch bcz there is a change in clutch in new model of 2018, company replaced old clutch with one way clutch and because of that this is issue is there. they did service and it worked for while and again around 1500km problem started and now at around 2000km my bike is getting start at all. when i spke to showroom staff at Amin Automobile(lal Darwaja) they said i is manufacturing fault and changing clutch is d only solution they can give.
Making changes in new engine is quite risk I found, i guess it may reduce performance in future run.
They are accepting it is manufacturing fault then too they are distributing same models with same issue to new customers.
I am concerned about details given by company as they said they did not changed anything in engine of 2017 model, however company did changed clutch and giving wrong details and commitment to customers.
I already forwarded Emails to company before 20days. However, they are not giving any proper response or resolution over it.
I have all the email communication if required.
[Jul 11, 2018] Bajaj Auto customer support has been notified about the posted complaint.
Verified SupportBajaj Auto Customer Care's response, Jul 11, 2018
We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at firstname.lastname@example.org
Team Avenger United
Verified SupportBajaj Auto Customer Care's response, Jul 18, 2018
We regret the inconvenience caused. For us to investigate the issue, we would require a complaint number. Kindly register your complaint online by clicking http://bit.ly/2bNK4z5. Once you register your complaint, you will then get a complaint number which will help us to look into your issue.
Team Avenger United
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