[Resolved]  Bajaj Auto — mfg defect and service of the same

Address:Jaipur, Rajasthan, 302033
Website:www.bajajauto.com/motor-bikes/pulsar-150-dtsi

Sir/mam,
I had purchased pulsar 160 ns on aug, 30 2k17, from your authorized dealer abs bajaj tonk road, jaipur. I have been facing many issues regarding "gear shifting and fuel leakage", from the day i purchased the bike. I contacted the dealers and the problem of fuel was fixed the same day.
But the problem in gear shifting is not yet resolved instead of reporting 5 times. Authorities here are unable to detect out the root cause of the defect. Here with this mail i'm attaching the referance no. Of previous complaints that i've made.

Complaint referance no. Isr-204538 made on 18 sept. 2k17.
Since i had made complaints i've been trying to contact your represtative but haven't got any assistance yet.
Being such a multinational brand i didn't expected this kind of response from your side. This will my final mail after this i'll report this issue to consumer forum.

Here i'm attaching some videos of faulty gear working, please do watch it clearly that the gears do not meshes properly while shifting from 4-5 gear (While shifting from 4-5 gear, gears it do not gets coupled properly).

Feel free to contact me anytime so that i
Can explain this problem properly.
Contact no - [protected]
Registration no.- rj14 hy 7180
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Dec 9, 2017
Complaint marked as Resolved 
Bajaj Auto customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2017
Bajaj Auto Customer Care's response
Hi Roopnarayan,

We regret the inconvenience caused. We value our customers' trust in us and do not encourage any negligence towards them. Please be assured, we will look into your concern and get in touch with you.

Regards,
Team Pulsar
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