Bajaj Auto — New Bajaj Dominar 400 Bike Issue

Address:

Chennamma Bajaj @ Dharwad, Shree Balajee Arcade, PB Road, Vidyagiri, Hubli, Karnataka- 580001

I have purchased a Bajaj Dominar 400 bike on 31st August 2022, with the down payment of Rs. 2, 97, 600 (2, 92, 600 + 5000 Advance) from Chennamma Bajaj @ Dharwad.

The bike had some major issues in terms of starting, riding in lower gears. The issue was reported just after 2-3 days, that is on 3rd September 2022. The bike has run around 30-40 kms. The bike broke down on the same day in the middle of the road and was not getting started no matter what even after doing things told by the Bajaj service people. The Bajaj service people gave a temporary solution and asked me to leave the bike for the service on Monday, 5th September 2022 as it was late and outside working hours for them.

I left the bike for service on 5th September 2022 morning, they checked and called me back in the evening stating the bike had the fuel-mixture issue.
They removed all the petrol that was present, but the bike still had issues even after putting in the new fuel as per the suggestion of Bajaj service guys.

It's been almost 6 days and still they are unclear of the issue, once they'll it is because of the sensor issues, and once they told it is the issue with the low battery. I don't know how these issues occur in the brand new bike. They don't even call and update the status on the same. They only tell me that they are checking every time I call them. They said they have sent the bike to the Hubballi service center for the update. Even after so many days I have not been told the exact issue with the bike.