I have pulsar 200 ns model bike. I had nokking sound from engine. On november 2017 i gave my bike to the grand bajaj service center, kunnamkulam for repair. They told me the parts are not available and made me wait for 3 months and paid rs 5000 as labour charge only and parts apart.
After the repair i found engine oil leak and abnormal sounds from the engine. I inform them then they say wait for some kilometres to run after they fix oil leak. Then i found the nokking sound on 2nd gear shortly. Always when i go to them they repair little and ask to check.
But i had to go abroad for my job so i keep my bike at home till next vaccation.
Now i came back last month and i gave my bike again on the same grand bajaj service center to fix the problem. They said again wait for the parts. And wait for 2 weaks for the parts. Now they have the parts and they cannot fix the problems. Everyday i go to them and ask. They are saying they cannot fix the problem.
I complain to their senior service manager, he says that he is telling to the works and they are not listening and asking me to tell or scold them to make. Also do what ever i can do. Before going to customer court i thought i have to complaint in bajaj direct. Before i send mail to bajaj bit still no reply.
What i have to do or can you do anything on this matter Was this information helpful? | 
Hemant Mathur
[protected]