[Resolved] Bajaj Auto — regarding bike purchasing | |||
Hello sir/mam I am sahil arora and trying to purchase a bike bajaj avenger street 220 from last 2 months…. I have booked a bike and while booking i have asked to pay 25000/- rs ……. But the person who has booked said that just pay 1000/- rs we will book your bike………. At the time of booking they have not informed that its mandatory to pick your bike within 15 days…. Due to some reason my loan was not approved……they called me nd said that 1 month is over we are selling your bike…. I denied nd told just give me 48 hours within 48 hours i will make the full payment ……. Then they said ok we will wait only for 4 days…….. And on next day after 24 hrs when i visited the showroom to collect my bike at that time i have a full pyment executive said we had sold your booked bike …….. Without my permission on the very nxt day they sold my bike……. And now i am in touch with gm sir First he said that we will arrange within 2 days ……….. They are saying that we need to order from agra it will cost me 3000/- rs more….. Now tell me one thing sales executive had made a mistake and sold a booked bike then why should i pay 3000 /- more………. Its their responsibility to arrange a bike for me From last 20 days my loan is sanctaioned and they are not having a bike……. Pathetic service i am facing from last 1 month…… Kindly take a strict action regarding ths nd plz update me as soon as possible….. Nd if possible then take a strict action regarding the same nd make available Address of agency - khandelwal bajaj auto Goverdhan chaurahe Mathura up 281001 Regards Sahil [protected] Was this information helpful? | |||
Sep 9, 2017 Complaint marked as Resolved Till now nothing has been done
No one has called and no one has mailed me Bajaj Auto customer support has been notified about the posted complaint. Verified Support Sep 11, 2017 Bajaj Auto Customer Care's response Hi Sahil, We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in Regards, Team Avenger United | |||
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