Bajaj Auto — Regarding the poor customer service at bajaj service center

Address:VDS SAYAR BAJAJ, VELLORE, TAMIL NADU

Recently, I have given my motorcycle for service at VDS SAYAR BAJAJ, VELLORE, TAMIL NADU, INDIA. I have given the motorcycle almost 1 month back. Thry have given the estimated time as 1 month and the amount to be 20000. But after one month, when we have contacted the service center, they gave neither good response nor they delivered the motorcycle at the estimated time. They delayed by almost 8 days and that too even by repeated calling. And the final amount we paid was INR 28000, which is almost 50percent more of the estimated amount. The greatest frustration is from the service center people. They neither picked up the phone nor gave a proper response. They always gave such irresponsible answers like ..."the technician has gone for lunch... what to do now...". Atleast a good response from the main people in the bajaj is expected further.
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Sep 10, 2022
Updated by Viswajaa Sankar
And the service to the motorcycle also not completed. The side door was not fixed saying that stock was not available. Speedometer was not fixed quoting the above said same reason.
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