[Resolved]  Bajaj Auto — Reminder regarding defective bajaj pulsar 150, sell by shiel bajaj autos agra up

Address:	282010
Website:	bajaj auto ltd

My name is pulkit kumar,
Registed mobile no. [protected].
Bajaj complaint id. Isr-130715

I have purchased bajaj pulsar 150 from shiel autos, agra on dated 29 march 2017 (Document attached). On the same date and time of purchasing there is some kind of sound was coming from the bike. And for it, i have complaint to the sale person akhil sharma but they said that this kind of sound may come from new bike. And also come from suspension.

On 14 april 2017, i have found that the sound is increasing from bike so i have gone to the shiel bajaj autos to register my complaint. I have contacting there mr kumar manoj (Supervisor) and surender (Mechanic). They kept my bike for full day (Document attached) but could not find the problem, and sound which is coming from the bike is as it was, sound nothing can be change.

On 10 may 2017, when i have gone for 1st service (Doc attached), the superviser name is mukesh jurel and ajju and mechanic name is jagdish they have put their best mechanic on my bike but they could not identified the problem. They asked me to come next day.

13 may 2017, superviser name is mukesh jurel and ajju. Machanic bhem singh and tara bhai opened my whole bike including shockers, dick break, bike tank and silencers and other thing but they could not identified the problem. After all the efforts, they were planning to open bike engine. On that spot i have told them, do not open the engine of new bike. And when i was gone for the lunch, by the time they opened the engine, when i came there, i found that engine is open. I asked them in spite of i have told you guys not to open the engine, why it is so. I immediately said that pack my bike, i will take it as it is. And i will complaint regarding this to the company that you are selling defective and old bike from your showroom.

So, i therefore request you to kindly look into the matter and instruct the shiel autos, agra to either provide me a new bike or return my whole money get back his defective bike.