Bajaj Auto — Unethical Behavior at Service station

Hello, myself Amol Patil & I am a Bajaj customer for the past 2 years. Today (16/06/2022) I visited Garve Bajaj Wakad for my Dominar 250 bike footrest replacement which I was told will take place today by the service manager himself. There was a small accident which I met a couple of weeks before due to which it was damaged. On arrival I was told to wait for some time which was totally normal, but after an hour an employee comes to me asking to come the next day as they were unable to find the footrest in their store which was very annoying ask. But then I requested to wait for some more time as already 1 hr was wasted. So finally, after almost 2 hrs footrest was found which was of a different colour which I refused to install as it will not suit my vehicle. After going to the manager Mr. Ramakant and explaining the whole situation to him I got the answer "What can I do" from him which was totally unexpected. After the accident repairing only the footrest was remaining which was not in the stock so they told me that they will inform as the part arrives in the workshop. To avoid the time and fuel wastage I first confirmed the availability of the spare before visiting the service station with Mr. Ramakant and he confirmed that I can come for replacement activity. But still it was of no use and now I am told to wait for another week. This is not my first bad experience with your service but I ignored before when my number plate was damaged during the regular servicing but the same thing is continuously repeating and my patience level is exhausting. I bought Dominar with very high expectations but now I am regrating on my decision. This type of experience was not expected from a brand like Bajaj. Sorry to say but I don't think I can recommend anyone to go for a Bajaj vehicle in future if this type of service is provided. Request you to look into the issue and help me with a solution.