[Resolved] Bajaj Electricals — 15 L Majesty water heater | |||
Around the 20th of Dec 2016, on putting on the water heater in the bathroom, the breaker was tripping. I made a complaint on the bajaj helpline. In a couple of days, someone turned up - took a look at the heater and found water traces at the bottom. He told me there was a water leakage from the tank. That the heater had to be removed to the workshop, the tank repaired, and certain parts replaced. I asked him whether it would last after repairs and he assured me that it would. The heater was taken away and brought back after a week and fitted. After he left, the next day after switching on the heater, water started dripping from the small plastic tube sticking out from the bottom (fusible plug, I presume). The boy who fitted it (Mahiuddin phone no. [protected]) was informed. He came after two days and did something (plugged it or something). I told him it was a safety device and should not be blocked. he asked me not to worry, because there was another safety valve. Again the next day when the heater was put on, water this time, started dripping from thr safety valve. The boy has again been informed. He is yet to show up. I am afraid that pressure is building up inside for some reason. This needs urgent attention by a competent person. Was this information helpful? | |||
May 27, 2017 Complaint marked as Resolved Bajaj Electricals customer support has been notified about the posted complaint. Verified Support Apr 26, 2017 Bajaj Electricals Customer Care's response Hi Shankar, we request you to register your complaint on [protected] & share with us your complaint number along with your contact number and location to address your concern at the earliest.
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