[Resolved] Bajaj Electricals — Air Cooler stopped working in 2 months

Suvadip Maity

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I purchased bajaj air cooler from an outlet in Maxus Mall, Bhayander in May 2015. The product stopped working in just 2 months! Now everytime I call the customer care, I get a new complaint number. List of Complaint nos - 7608727 - no action taken. 7463164 - again, no response 7636277 - motor changes as the motor got damaged in just 2 months. I wonder what is the quality! After changing the motor, water started leaking which the technician was not able to repair. I was asked to raise a complaint one more time. 7707669 - a new complaint placed today, dated 16th Sep, 2015 for water leakage. I just want to know if I can get a replacement for this worthless product. How many more times will I have to raise complaints?

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Complaint marked as Resolved

Bajaj Electricals customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2015

Bajaj Electricals Customer Care's response Dear Customer,

We request you to share with us your contact number to assist you better.

Thanks and Regards,
Bajaj Electricals