Bajaj Electricals Complaints & Reviews

Hi, I buyed a bajaj shakti water heater just 4-5months back. I hardly used it for 20 times also but It is not working properly. I showed it to plumber also they said it was water heater problem only. Please send the technician and do needful.
Request don't make it slow in processing.

The complaint is regarding Bajaj Food Processor model FX-11. After complaint in Feb 2021, the service person visited twice - on 20 and 23 Feb. On both occasions he could not understand the problem and its solution and was told that he requires some spare parts which have to be ordered. After 23rd Feb, he never returned back and took service charge of INR250.00. Instead I received a sms that the complaint will be closed as issue has been resolved!!
After again complaining via email to [protected]@bajajelectricals.com and [protected]@gmail.com on 4th March 2021 that the issue has not yet been resolved; another service person came twice. He also said that a particular part needs to be changed and that he will return back with spare part in a week. Since then, till date there has been no response from the company or the person concerned.
I feel cheated as a reputed company is not able to resolve a issue in more than a months time.

We had bought one Splendid induction cook(er) some time in 2018. Now the “ON-OFF” switch of the appliace has become sticky, not functioning most of the time.
All attempts to address the problem to your customer care over the last one week, repeatedly requesting them on phone to send a personnel to attend to the problem have been in vain.
This is no customer care/service.

Dear Team,
I got a Bajaj Juicer which had issues and the consumer care team gave me a replacement tag. It was a very genuine and quick service that I received.
But I am very unhappy with your Sales team who is not ready to give the replacement even after having the replacement tag. Mr. Gurminder Arora from Sales Borivali East section is way too rude to resolve the issue and just insisting me to pay more as the model that I bought is not available with the company. He is just not even answering my calls nor giving me any resolution. I am an expecting mother and I also have a patient at my home who needs to be fed with juices everyday. Even after knowing my problem he is just not ready to give me the replacement. I have already submitted my Guarantee card which clearly states that in case of any issue I will get a replacement. I don't want a refund as I bought the product for my use with ultimate trust in Bajaj and if I have been promised a replacement company should give me a replacement.
According to me if Bajaj doesn't have that model it is the company's responsibility to give a new replacement without any cost as it is not any mistake from my side. Without reason harassing customers this way is not what we as customers expect from Bajaj.
I am attaching the tag for your reference.
I am hoping to get the best solution from your team at the earliest.
Please give me a call on [protected] for any further clarification.
Pooja

1. IWH 3 LTR. MAJESTY Sr.No:[protected] lodged a Complaint due to leakage of water heater on 03/02/2021.while opening the water heater, the emelsion coil neglectly damaged by your technician.
2.please replace the heater coil by own risk/bajaj electricals Ltd. at the earliest.

My bajaj calenta 15 L is not working, even indication light also not working.

Complaint no 23545071

No resolution till date...its just 1 month old ofr and endless followups with service team. Need replacement of product.

The room heater was purchased on 13.01.21. The off/on button is not working properly and heater is not getting on.

New Masterchef 3.0 food processor not working after unboxing

We have purchase Bajaj Shakti geyser on 01.11.2020. Only one month working properly .. but after one month geyser not working .. we have complain many time and many time talk to customer care but they will not give clear response..

Request you to give service properly otherwise geyser return

There is a leakage in the machine. It frequently stop working. I purchased it from Vijay Sales Ahmedabad on 14/01/2021.

I have purchased a Bajaj RHX3 NEW ROOM HEATER & it's under warranty now. It's on/off switch not working. Many times complaints registered in Bajaj electrical customer care since 06/01/2021 but complaint not attend till now. Very very bad & poor service provided by Bajaj electricals.

Engine oil leakage problem from the top of the piston head seal

I have purchased a geyser in amazon. There is a free installation as mentioned in the online portal. I have called customer care and requested for installation. Post service request multiple times followed. There were multiple person's contact numbers were given to followup with them. Even after following up with the contact numbers given by customer care, till now there is no installation done.

I have purchased calentawater heater in the year 2015 from saravanvastores chennai. The warranty period is 7 years. The purchased computbill was erased after some months. Now iam having warranty card with me.
Now the geyser is not working. I have registered the complaint in the
Customer care centre.
After inspecting the geyser the technician reporting that the company needs the bill..The bill what they are giving it will not stand for long time.
I request your self to looking to the matter and do needful.

Hi,

I have purchased a geyser bajaj shakti plus 25L (150753) which is now out of Warrnenty. So i called bajaj customer care for help and they have sent a technician who is from laxmi service center sonipat. That person had gave us resolution to change the heating element which is ordinary and that is cost of 500 only and that person charged rs. 2200 for that. I found that over charged. So please help us to resolve this...

My bajaj watet heater not working.. Kindly help me

Induction heater

My bajaj electric kettle 1.7 litre water leakage

Geyser giving shock and water is not heating up