Bajaj Electricals — bajaj gas geyser not working

Harsh_99

from Noida, Uttar Pradesh

Dec 5, 2017

Address: Ghaziabad, Uttar Pradesh, 201016

Hi Team,

I have purchased Bajaj Gas Gyser just last week.

Bajaj 6 L Storage Geyser Majesty Duetto
Buy on 21 Nov 2017

After installation its not working since fist day. So please help me to fix the issue.

when I call to customer care, they send technician for visit and Now technician said, product is damage and asking for money to fix the product.

But where is 2 years warranty of product.

Is this fake warranty??

2 complaints have been registered in this but no responses.

Your Bajaj Call ID is NOI[protected]-1 .Share Secret Code 4323 to engineer on call resolution.
For availing warranty, showing Bill and Warranty card is must. Pl insist technician showing identity card

Your Bajaj Call ID is NOI[protected]-1 .Share Secret Code 1468 to engineer on call resolution.
For availing warranty, showing Bill and Warranty card is must. Pl insist technician showing identity card

So buying bajaj product is very fake on warranty, so never buy bajaj products.

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Bajaj Electricals customer support has been notified about the posted complaint.

Dec 05, 2017

Updated by Harsh_99 Thanks to notify the complaint.

We customer never expect such thing from the new product.

So its requested either to replace the product or change the part which is not working correctly or take your product back and return the money.

As this is my first experience, 2 Years warranty and new product not working and customer care is asking for money because product is damage.

Dec 07, 2017

Updated by Harsh_99 Issue is not resolved yet and technician not visit to fix the product or replace the product.

So we need to go with any other consumer portal, as from this portal I posted complaint but Bajaj is not even listing the complaints.