Bajaj Electricals — Bajaj Gx4 mixer not working

Dear bajaj team,

I brought a bajaj gx4 mixer grinder on 25th june 2020.on 29th june 2020 it suddenly stopped working i informed the same on bajaj toll free number.i was informed that a technician will visit in 48hrs no one has visited so i mailed on [protected]@bajajelectricals.com but no asisstance was provided.The customer care person only gave me call id by message no complaint number was given.
Below message received from bajaj
Greetings from Bajaj Electricals! Your Call ID is MUM[protected]-1 .To avail the warranty, showing of Bill and Warranty card is mandatory. Please share Secret Code 3513 to engineer only on call resolution.
Kindly do the needfull to resolve the issue.Now ut has been 8 days and even after several mails and calls to customer care i have not received any response.kindly do the needfull and solve the issue.
Regards
Rahil
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Bajaj Electricals customer support has been notified about the posted complaint.
Jul 25, 2020
Updated by rahil chougule
My mixer stopped working on 29th june 2020.27 days passed till days nobody even came to check the issue forget about solving it.Everytime i call bajaj customer care and number provided by them i get a reply they will send technician tomorrow or in 2 days.Experts in giving false commitments.Even after mailing on [protected]@bajajelectricals.com i get no respose.Pathetic service by bajaj electricals non commited and no responsible person to solve customer concern.
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