Bajaj Electricals — Bajaj Water heater technician not visiting for warranty claim

Repeated service failure by @BajajElectrical.

I have raised 3 service requests for my Bajaj Flora water heater, but no technician has visited. The technician repeatedly asks for details already provided, while automated calls ask me to close the complaint without resolution.

Customer care keeps promising escalation, but nothing happens. Even the Consumer Escalation Team's email has not resulted in a visit.

Latest Call ID: CHEI[protected]-1

I request senior management to intervene, arrange a confirmed technician visit, and ensure the complaint is not closed before the issue is resolved.

#ConsumerRights #BajajElectricals #CustomerService
Was this information helpful?
No (0)
Yes (0)
Bajaj Electricals customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Electricals
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    1133
    Pending
    0
    Resolved
    442
    Bajaj Electricals Phone
    +91 22 2204 3733
    +91 22 4128 0000
    +91 22 2204 3780
    Bajaj Electricals Address
    51, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400023
    View all Bajaj Electricals contact information