[Resolved]  Bajaj Electricals — cooler service

Address:

841301

Hi,
I bought one Bajaj Cooler Px97 TORQue 59688, in Chapra Bihar on 09052018 and the cooler stop working on 22052018, even under 15 days its not worked properly, we went to shop where we bought this cooler that guys told as to call to customer care and they will send the technician to fix the Issue. many time we called to customer care after one days we got connect the call and the said within 2 days your cooler problem will fix. but after 2 days once again will call the same and they are asking about complain no. fore the same we did't received it from Bajaj, once again they said same within two days the cooler issue will fix. but after 2 days one technician came and he said there motor problem i have to check the motor are available in our store or not if not then it will take 5 days to fix it.
I have tow question.
1. If any problems customers are facing within 15 days than product should replace with new one.
2. This kind of service Bajaj are providing to fix 1 small fault its taking more than 10 days still the fault is not fix..