Bajaj Electricals — delivery

Address:

Hyderabad, Andhra Pradesh

Hi good morning i purchese a oven on 19th oct at jubilee hills branch (Inv no: 1212/17g/s-12531) thay said delivery will be done with in 3 days. Continues follow ups also i am not geting any response. I tried customer care also but they r telling we are not respose for delivery status. When ever i cal branch they r telling today we wil delivered or they r telling no delivery staff avalible. Self speek with maneger mr. Kishore, sandhya and shyam. My small dought is if they are not able to delivered the items then why thay are selling the goods. I am wondering such a big company (Bajaj) no one response and they even dont know how to speek with customer. So kindly inform me when i will get my oven. If they r not able to deliverd return my money back
With regards
Srinivas. Kv