Bajaj Electricals — Electrcial water storage geyser

Address:	Karnal, Haryana, 132001
Website:	bajajelectricalsshop.com

With due respect, I have to submit that I am CA Sanjay Kumar, residing at 1st Floor, H. No. 520, Sector 8, Karnal. As the winters were coming, i felt the need of Electrical Water Storage Geyser for consumption at my home. As, I cannot spare much time for shopping in the market, therefore I ordered the same online on web portal of Bajaj Electricals vide Order No. BEL001B0316982 by making the payment of order amount of Rs. 6690.00 through my Credit Card No. [protected] on 01.11.2015. I am very disappointed to observe that the Item has not been delivered at my address. The matter has been taken up with your customer care executives repeatedly. Even the email has also been sent to [protected]@bajajelectricals.com on 06.11.2015. But, no one is bother to solve my problem. As, i have made the payment through my Credit Card, I am bearing the loss of interest @ 24.00% p.a., which is unbearable, because I am not able to use the product. Therefore, I have purchased the product from other manufacturers. As, I was not satisfied with their customer relationship, I requested telephonically at customer care number to cancel my order and refund the amount paid for order no. BEL001B0316982. Therefore, as a matter o[censored]rgency I wrote a letter to Sh. Shekhar Bajaj, MD of Bajaj Electriclas, but no relief has been provided till date. Therefore, i request you to take up my case on priority basis for helping me in this regard.