Bajaj Electricals — geyser complaint no. 14887720

Address:	110078
Website:	www.bajajelectricals.com

I just wanted to highlight the apathy of Bajaj Electrical customer service, I made a request on July 23, 2018 with complaint no. 14887720 for fixing the water heater, I was told that I would get a confirmation of the consumer complaint no. which never happened.

I called again the consumer complaint no. on July 26, when no one turned up as was promised that the issue would be resolved in 24-48 hours. The complaint was put on high priority – nothing happened again. I called again on July 28, the complaint again was put on high priority and this time around they gave me the no. of the Service Center of some Mr L R Pant, ..the phone was not operational. Called back again…got another no. but Mr Pant was not there, the gentlemen promised that issue would be resolved by July 28 evening….nothing happened again!!

I called this morning, i.e., July 30…the no. of the Service Head, he had no answer for not fixing it on July 28…and may fix it today. I called the consumer service no. again…they gave me another no. of the Service Head[protected]..surprisingly no one answers this phone.

I even wrote to their CMD Mr Shekhar Bajaj, same treatment...no response!!!

Please be careful before any one buys Bajaj Products, as they have no concept of service