Bajaj Electricals — hot blower in warranty new coil not changed
Koraput, Koraput District, Odisha, India
Sasantoshkpt1 on Nov 17, 2018
My Complain ID BHU[protected]-1, which was resolved on temporary basis by your technician on 16th Nov 2018 & without my confirmation also the case was closed. The technician who has visited on the site found the Hot Blower Coil was cut from the middle & he had make the coil joint, after that it was working. As my Product is in warranty & I should get the new coil for the same, I informed him about this but he told me that "company not send the coil for the same & we need to make adjust on the old repaired coil". I have also shared the feedback for the same on your given link but may I know who has closed this case without giving me the explanation. Mr Shekhar If any customer is giving you bad feedback is this not your or your company responsibility to look in to that if it is not then stop this non sense feedback system it seems you are doing this for the sake of your business.
May I know who has closed this case without taking the feedback from me directly, Mr Shekhar such a disgusting service I have not seen ever. This is a clear picture of daylight robbery by Bajaj Electricals Ltd. Mr Shekhar Bajaj Can you please explain me that when a product is in warranty & if your product having any technical issue with any internal component what is your first step? whether the faulty component need to replace or your technician will repair the same. If it's repair under warranty better I will buy a blower from road side Why I will come to you to buy your third class product which got faulty 2 times in a year.
Mr Shekhar can you please tell me, if tomorrow when my product became out of warranty & again I will get the same issue, will you give me the component replacement in free of cost, Can you please give me the written commitment on this mail.
Such a bad quality product & bad service from Bajaj Electricals is a shame to company & if this is your policy let me highlight this issue to social media so that anybody who want to buy your product should think 10 times about your service for the product.
Mr Shekhar especially I want to inform you on the same that I need the coil replacement within Monday 19th Nov 2018 & also the new part should be unbox in front of me else I will go to consumer court for the same & highlight this issue in social media as well. Please find my attached warranty card for the same & do the needful within next 48Hour.
[Nov 18, 2018] Bajaj Electricals customer support has been notified about the posted complaint.
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