Bajaj Electricals — instant flora geyser

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201309

Bajaj flora 3l instant water gyser not working (In warranty)
You guys are horrible in delivering services. I submitted request thrice on your customer care and it has been 3 weeks now. First time, i was not home and had to suggest service man to visit next day. However, that next day never came despite of multiple calls. The excuses were, i am on off today, i am not well today. Customer care told me my request got cancelled as we have not responded their calls (Although i just missed call on first day and caller myself coming days), okay i accept that. I registered my complaint again. Again the same scenario, i got a call and was informed we can come only after 12:00 pm. Next day, i took few hours off from my work and called them to visit and i got the lame excuse of server not working due to power cut so we cannot visit. We called the noida head, he informed us request is again cancelled because you have not responded calls, such lairs you guys are. We have been calling you guys day and night and you are putting forth that you could not connect with us. We submitted request third time, and see again no service.

Say a direct no atleast. Anyways, we are pretty sure you guys are terrible with your work and the legacy we followed to rely on bajaj needs to be changed.

Thanks so much guys for this experience.