Bajaj Electricals — Never Purchase Bajaj Electrical Item - No Service At All

Address:

Jaipur

I have try to contact Bajaj Electricals Many Times as my OTG was not working.

It Is Very Difficult to Reach Their Customer Care Number.

The toll free number customer care displayed on their site is not valid.After many tries It was not connected.

So I have initiated a chat with them as this feature was available on their website. The y have asked me about my location and given a mobile number as their service center in my location.

I have contacted that number and the person who took the phone said he has abandon the service center 3 4 year ago.

It is so shameful that the company itself does not know about it and giving their customer a service center number which is actually shut down 3 year ago.

However I was able to arrange another customer care number from an electric shop owner.

I have contacted that number and this time they have given another number and that was a disaster too as number was never picked up and never replied.

I have arranged their service center location and personally visited their service center 3 4 days ago. It was difficult to find the location as it was situated in a non prime location somewhere deep inside in a residential area. Even maps apps was giving wrong direction.

I have asked for parts and they replied that the required parts are out of stock and will be available after some time. They have given me the number of service center owner.

And guess what I am trying to contact service center owner, and He is not picking my phone. The landline number of the service center is also not working.

In Conclusion is Company and Service Center both are not concerned about customer. If a product stops working it is very difficult to get service support from the company.

I will never buy products of such an unprofessional company. Their are many companies in the market which are offering much better quality at price lower then bajaj (for exampale pigeon).