[Resolved] Bajaj Electricals — Poor service & ruthless response from customer care

abhiksen

from Moradabad, Uttar Pradesh

Address:

700032

I have lodge complaint (Complain No.KOL[protected]-1) for my repair of Bajaj Platini PX140 Microwave oven on 12.12.2016, 16.12.2016 & 18.12.2016

Every time i got a sms in my mobile that "No response from you, Engineer visited your place and did not find any responsible person available" but that's not true.

I was present whole day on 17.12.2016 & 18.12.2016 but not call received from Bajaj representatives. I have called assigned authorised Bajaj customer care Loknath Enterprise repeatedly but no proper feedback received. One of representative has talk to me very ruthlessly & disconnect the phone saying I'll not come and i am cancelling your complaint. His mobile no. is [protected]

I am very much disappointed from Bajaj such an good brand image.

Now i have decided to repair my oven from local electrician not from Bajaj Service center.

Was this information helpful?

No (0)

Yes (0)

May 22, 2017

Complaint marked as Resolved

Bajaj Electricals customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2016

Bajaj Electricals Customer Care's response Hi abhiksen, kindly share your contact number so that we can get in touch with you to assist you further.

Dec 21, 2016

Updated by abhiksen Contact No.[protected]