[Resolved] Bajaj Electricals — Rechargeable lantern, model no. Bajaj ledglow 648 lr | |||||
Dear sir/madam, I have bought rechargeable lantern, model no. Bajaj led glow 648lr in the month of october. After few days it stopped working. I lodged a complaint on 19/12/2016 vide complaint id: del[protected]-1. Your representative visited on 21/12/2016 and said there is no problem in product i have to charge it for 24 hrs. I told him that battery is fully charged but he insist us to do so without checking the product. He took secret code from us and went away. But after charging for 24 hrs it was not still working. I lodged a complaint again on 22/12/2016 vide complaint id: del[protected]-1. After that complaint same person called me and said there is requirement of some part. He said he put requirement of part and will visit after receiving of that part. But he never came again. I lodged a complaint again on 28/12/2016 vide complaint id: del[protected]-1. After that complaint your representative come and said battery of the product is not working. He said he will bring new battery after two-three days, but he never came back. I lodged a complaint again on 02/01/2017 vide complaint id: del[protected]-1, but no visit so far. I request you kindly into the matter. If product is not repairable, please replace it. After few days the warranty period will be over. I am very disappointed with bajaj electrical service. Was this information helpful? | |||||
May 28, 2017 Complaint marked as Resolved Bajaj Electricals customer support has been notified about the posted complaint. Verified Support Apr 26, 2017 Bajaj Electricals Customer Care's response Hi Sachin, thank you for sharing your details. We have forwarded your concern to the service team and they shall get in touch with you shortly.
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Kindly let me know whether there is service centre at Hubli Karnataka.