[Resolved]  Bajaj Electricals — Truly Worst Customer Service

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305

I did register a complaint on 20th Dec 2016 and till today 13th Jan 2017 It's been 25 days and passed almost whole winters and they are unable to service the request. Called several times to several people but no one really cares to even respond and if you call again than they will stop picking up the calls as well.

It's been truly a pathetic experience so far for me on the support for Bajaj. No one cares to provide any response neither interested in taking anything seriously.

Below are the list of people from Noida service centre and my experience.

Sunil Kaushik - Fake promises initially, later stopped picking calls.
Anuj Tyagi - His tomorrow never comes. Phone always switched off.
Satish Rastogi - Phone busy most of the time so very hard to reach him, and even if picks up not interested to resolve your issue.
Sanjay - Will pick up first call, Later will start ignoring it.
Sonu - His tomorrow also never comes.
Customer care - They will Escalate your issue everytime you call but still nothing happens later.

So I would seriously advice people to not buy any BAJAJ product. They will really make you cry to get their service.
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May 28, 2017
Complaint marked as Resolved 
Bajaj Electricals customer support has been notified about the posted complaint.
Jan 13, 2017
Updated by ritssoft
Complaint no: NOI[protected]
Verified Support
Apr 26, 2017
Bajaj Electricals Customer Care's response
Hi, thank you for sharing your details. We have forwarded your concern to the service team and they shall get in touch with you shortly.
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