[Resolved] Bajaj Electricals — Truly Worst Customer Service | |||
I did register a complaint on 20th Dec 2016 and till today 13th Jan 2017 It's been 25 days and passed almost whole winters and they are unable to service the request. Called several times to several people but no one really cares to even respond and if you call again than they will stop picking up the calls as well. It's been truly a pathetic experience so far for me on the support for Bajaj. No one cares to provide any response neither interested in taking anything seriously. Below are the list of people from Noida service centre and my experience. Sunil Kaushik - Fake promises initially, later stopped picking calls. Anuj Tyagi - His tomorrow never comes. Phone always switched off. Satish Rastogi - Phone busy most of the time so very hard to reach him, and even if picks up not interested to resolve your issue. Sanjay - Will pick up first call, Later will start ignoring it. Sonu - His tomorrow also never comes. Customer care - They will Escalate your issue everytime you call but still nothing happens later. So I would seriously advice people to not buy any BAJAJ product. They will really make you cry to get their service. Was this information helpful? | |||
May 28, 2017 Complaint marked as Resolved Bajaj Electricals customer support has been notified about the posted complaint. Verified Support Apr 26, 2017 Bajaj Electricals Customer Care's response Hi, thank you for sharing your details. We have forwarded your concern to the service team and they shall get in touch with you shortly.
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+91 22 2204 3733
+91 22 4128 0000
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51, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400023
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