Claimed

Bajaj Finance Complaints & Reviews

www.bajajfinserv.in

1

Updated: Nov 4, 2025

Complaints 4667

Resolved

678

Unresolved

3989

So far, so good. Bajaj Finance is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bajaj Finance will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Bajaj Finance

Having problems with Bajaj Finance?

File a complaint and get it resolved by Bajaj Finance customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bajaj Finance

Bajaj Finance reviews & complaints page 199

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Bangalore, Karnataka

I am C.K.Annice already purchased some items and payments made regularly. To purchase another item, staff entered wrong Pin and my ID is blocked. Pl.unlock the same to avail the loan at the earliest. Customer ID 6469272 [protected] Pin 0212

View replies

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jun 23, 2015

Dear Madam.

To help us expedite the process of resolution of your query, could you please share your contact details so that we can get in touch with you and assist you better.

With regards,

weCare
Bajaj Finserv Lending

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh

i had purchased an LED from Croma greater noida on which i had taken finance from bajaj finance. all my installments were paid on time. i got a mail from bajaj finance that they are offering me Personal loan. i applied for that loan their executive came to my place collected all my documents collected some blank cheques and after that they rejected the loan without even telling us the reason. we have asked a lot of time for the reason but no reason is given to us yet. now when i applied for new loan on digital product they are saying my bajaj emi card is blocked. they dont have any reason to give me that why is my card blocked. please file a complaint against this fraud company soo that anyone else should not face this kind of behaviour.

View replies

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jun 23, 2015

Dear sir.

To help us expedite the process of resolution of your query, could you please share your contact details so that we can get in touch with you and assist you better.

With regards,

weCare
Bajaj Finserv Lending

S

santanu0077

Jun 28, 2015

Bajaj Finance - cheque not returned without any reson. 29/06/2015

i had purchased an mobile from bhubaneswar on which i had taken finance from bajaj finance. all my installments were paid. i got a call and sms from bajaj finance that they are offering me Personal loan. i applied for that loan their executive came to my place collected all my documents collected some blank cheques and after that they rejected the loan telling us the reason is last cheque is bounce, even i paid the money. now when i request him to return my blank cheque, he tell me that i am busy now. So please help me. My contact no is [protected](santanu)

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Tiruchirappalli, Tamil Nadu

I took a LED tv in your concern. I paid all dues till last month . this month also i transfered by 6th but ecs came on 5th so my ecs bounced i was charged 101 by my bank. again it rehited on 7th but i took the money in order to pay in person. but due to ecs second time bounce i was again charged 101 rs. i paid the my due amt Rs 3750 along with Rs 350 fine. but today a person from bajaj spoke to me from [protected] with vulger words. I am a BL Graduate working. He called me with harshfull words. I have paid my dues. I bought loan by paying all interest but staff behave as if we are thier slaves. the use very very ulgly words to address girls. my phone was auto recording all calls. Kindly take action otherwise I will file a complaint against Bajaj. my mobile no is [protected].

View replies

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jun 23, 2015

Dear Sir.

Thank you for sharing your contact number. We have initiated the process of resolution of your complaint. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

I got msg from Bajaj finance that I am eligible for loan amount of Rs.1, 43, 000, due to some urgency I apply his . Before and after verification the Bajaj person told me that I'will get I'll get 1, 33, 739 in Hand, So as per this I informed proceed it. But actually I got only 1, 31, 079. What he comited they never debit this amount in My bank. where is Inr 2000/- Even person load calculater showing some different amount and this person saying different. Even I am trying to BAJAJ PERSON MR.SUAHS[protected], but he is not pickup the phone. The how I trust this people Regds Bharati

Aug 6, 2021

Complaint marked as Resolved

View replies

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jun 23, 2015

Dear Madam.

To help us expedite the process of resolution of your query, could you please share your contact details so that we can get in touch with you and assist you better.

With regards,

weCare
Bajaj Finserv Lending

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ahmedabad, Gujarat

Personal loan agreement no.4180PL03958427 loan amount 50000 monthly I paid 2431 for 40% interest rate but agreement in to 25% interest rate monthly EMI amount 1988 for 25% gross tenor month 36 you can calculate.Bajaj given pdf into calculation repayment schedule 40% interest rate but not reduce and given 25% calculation

+4 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal

Hello sir I bougt n iphone dis month through bajaj finserv @ Mani Squre mall KOLKATA..d guy holding bajaj customer service desk told me dat i wll gt a confirmation call..nd 1 wellcome kit..nw my query is till nw i didnt gt ny written document about d loan nd i m bit confused whetr d loan is functional or not..i tried to sent sms @[protected] severl tym to knw my customer ID but didnt work..nd nevr gt ny response., .. So its my humble request to u plzz solve my problm as soon as possibl., .nd giv me a proper nd clear idea about my emi card. Thanking u Dr Nipam Chakma Phone number --[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pondicherry, Puducherry

My loan is approved with the amount 57, 000 on 27 may 2015 and its not credited to my account .when I call to Bajaj finserv no response from them. Pain point when I had discussion with Bajaj finserv they Said the loan is approved, the mistake is account number. They delayed more than 3 weeks. We've received two messages from bajaj finance, the messages are 1. Your application Number is SF23035324 for Personal Loan for Rs. 57, 000, ROI 25.00, IRR 40.86, Tenor 36 Months has been approved by Bajaj Finserv Lending. T & C apply. (Date: 25.05.2015) 2. Your BFL loan application no: SF23035324 of Rs. 52, 446 will be credited to your KARNATAKA BANK LTD A/c no. 0000000 bearing UTR no 440U[protected]. (27.05.2015) Today (17.06.15), we are not receiving that amount till now. Please help us.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal

I have bought AC on 28th May'15 from Golden Refrigeration Co. Actual tax invoice amount Rs.42000/- as per product MRP. This AC bought through Bajaj Finance loan. My Loan amount showing Rs.46000/- which wrong as per original tax invoice . Need to correction before EMI proceed. Dealer name:- Golden Refrigeration Co. Address:- 22, kalakar street kolkata-700007. kamal pandit [protected]

+2 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

RESPECTED SIR, I finance one product from bajaj finserv and I request in march for change the ecs and I fill the ecs form and give the check to MR UMESH and his mobile no [ [protected] ] and agency name is AIRWELL ASSOCIATES and we give a MARCH INSTALLMENT [11.03.15] and amount RS 5350. and he promise to we that our ecs is change next month but our ecs is not change and our track record is damage by him.Please take any action of agency.

Aug 6, 2021

Complaint marked as Resolved

View replies

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jun 15, 2015

Dear Sir/ Madam.

We have initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Chandigarh, Punjab

Please don't expect your clients to run after you for collecting TDS refund.This is a regular feature of Bajaj Finance.They should tell clients that they are finance company and TDS has to deducted and latter the company will reimburse the same into the account.But it is months that they do not refund. Rahul mahajan...

Helpful

Found this helpful?

Write a comment

Address: Nagpur, Maharashtra

My parents bought AC 2 months from a shop(Nagpur) and a person came and said he is from bajaj finance and collected EMI from my parents. Amount collected from my parents was the exact figure that they are supposed to pay as emi. He provided the receipt of Bajaj Finance. Now company called up my parents and said they never received the emi amount. please call me on +91 [protected]. My parents have the receipt and I can provide all the details. this is serious issue that company should look into urgently. If this is not taken care off, I have to take this case to consumer court

Aug 6, 2021

Complaint marked as Resolved

View replies

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jun 15, 2015

Dear Sir/ Madam.

We have initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

For some purchases from devi International, I took a loan and the loan account number is in the subject line. EMI per month is 6459. The first EMI was paid on 5th June through ECS and is reflecting in my bank account. Despite the ECS payment going out, . I have had representatives calling me and asking me to pay up. Even after I told them that it went through ECS they claim I have not paid. One representative went to the extent to say if I don't pay up he will make me a defaulter. Please check my records for the CRISIL rating and it great. This is the first time I have had this experience and I will like to close my account and have decided that I will never go with Bajaj Fin and will not allow anyone in my family or friends to go with Bajaj Finance Let me know how I can close this account immediately Sudha [protected]

Aug 6, 2021

Complaint marked as Resolved

View replies

Y

yellapa

from Bengaluru, Karnataka

Jun 11, 2015

bad customer service

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jun 15, 2015

Dear Sir/ Madam.

We have initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Since last 7 months I am chasing bajaj finserv just to resolve my one small issue but they are least bother for there customer's satisfaction. The customer care never pick the call and if they so they ate least interested in listening the question and if they listen they don't do anything to resolve it. I am.mentally harassed by bajaj finserv everytime I try and contact them my mind get disturbed by there bad customer service.

Aug 6, 2021

Complaint marked as Resolved

Jun 10, 2015

Updated by Latikach I need a call back asap

View replies

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jun 15, 2015

Dear Madam.

To help us expedite the process of resolution of your query, could you please share your contact details so that we can get in touch with you and assist you better.

With regards,

weCare
Bajaj Finserv Lending

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

Hello Team, I have bought CONSUMER DURABLE : SAMSUN-REF REFRIGERATOR and the application Number as per Bajaj finserv is : 4020CD08242681 Interest Free Loan Amount : 27081 EMI Per Month : 2709 I have two Complaints. 1. My EMI Plotted is not proper.As this is an interest free loan, for the last month, I am being charged RS 9.As per the Reducing Balance Method for the last month that is "02/01/2016", my installment should be "2700.00" but actual charged is 2709.00 where in PRINCIPAL is 2700.00 and INTEREST is 9.00.In this case Interest should not be charged but as per the Amot I can see that Interest is charged Please can you refine it and make the changes in repayment. 2. My EMI End Date is "02/01/2016".But as per the Amot I can see that I have been charged for the next month as well that is for "02/02/2016".This is not at all agreed by me. I would like to request you to refine the whole Amot and let me know once it has been done. You could mail me @ [protected]@gmail.com. Please find the below 2 attachment.

Aug 6, 2021

Complaint marked as Resolved

View replies

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jun 10, 2015

Dear Sir

Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

Hi Sir/Madam, I got pre approved personal loan below i attached all the details. Dear ANYARAMBATLA HIMAKAR, Plan your summer vacations with ease with a special rate of interest on your pre-approved Personal Loan of Rs.800000. SMS LOANS to 56070 or call us toll free on[protected] or[protected] or give us a missed call on +[protected] Proposal Number:4000PL00247535 I submitted all the required documents on 26th MAY. Till now i did n't get any confirmation .No one came to my home for verification purpose. Please respond as early as possible.

View replies

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jun 10, 2015

Dear Sir/ Madam.

To help us expedite the process of resolution of your query, could you please share your contact details so that we can get in touch with you and assist you better.

With regards,

weCare
Bajaj Finserv Lending

S

sooraj kalgutkar

from Mumbai, Maharashtra

May 9, 2017

Dear Sir/ Madam,

I have received a Message on my mobile no.[protected], that Dear Bajaj customer,

you are now eligible for a personal loan of Rs 1, 43000, to avail give us a missed call

on [protected]. But when i give a call on this, the number is continuously busy .

Can you please tell your executive to call back on my mobile number.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Dear Team I had Consumer durable loan with Bajaj finserve lending in 2011 which was been closed with out any default. But the CIBIL score mentioned in loan account is showing as 550 which is not correct. The correct score is 792. Request you to please update the same

Aug 6, 2021

Complaint marked as Resolved

View replies

Credit Information Bureau India [CIBIL] Customer Care

from Mumbai, Maharashtra

Jun 9, 2015

Dear Customer,

We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available on the link below: http://bit.ly/1xsT90b.

Once you have raised the dispute CIBIL’s Dispute Resolution Team will analyze and route the dispute to the respective Credit institutions for confirmation. Please remember that CIBIL cannot modify any information in the database without confirmation from the relevant Credit Institutions.

Thanks & Regards,
CIBIL Consumer Services

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

Hi All, I spoke with Divya CC care agent in April in regards to an Issue of Cheque Dishonoured, which she said cheque has been dishonoured on 05/04/2015 and I provided the proof that cheque didn’t come for collection to me. And the issue was closed from your side after clarification. Today I received a message from Bajaj regarding the April cheque dishonoured charges 360rs are going to be presented in my account on 10/06/2015. Note: I have provided the proof that cheque didn’t come to my end. However, now the Cheque dishonoured charges is not fair. Kindly solve the issue of mine and let me know if you need any further info. I expect others will take care of my Issue. And my Bajaj EMI card is also blocked due to this issue, which I didn’t do. Regards, Nayan Kumar

View replies

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jun 10, 2015

Dear Sir

To help us expedite the process of resolution of your query, could you please elaborate your exact concern along with your contact details so that we can get in touch with you and assist you better.

With regards,

weCare
Bajaj Finserv Lending

N

Nkumar1

Jun 10, 2015

Hi All,

I brought Nokia lumia 930 in March 2015 Through EMI card no :[protected]. I maintained the balance for this EMI. But, due to some Technical issue from your side first EMI cheque didn't come for clearance on 05/04/2015. However on 7th April i got a call from Bajaj team that my cheque has been dishonoured on 05/04/2015.

I got a call from Bajaj and I spoke with divya bajaj backend team agent regarding the issue and I provided proof (Account statement) that cheque hasn't come for clearance. after verifying proof she said sorry and sent collection person to collect the EMI and I paid. The issue was closed as per her words.

But, on 07/06/2015 i got a message that April cheque dishonoured charges are going to presented today and the amount also deducted from my Account.today.

For your kind info check my EMI card status now cheque dishonoured charges 350 rs has been charged today from my account.

Because of this cheque bounce issue on me which i didnt do my EMI card is blocked and obviously if it is quoted as cheque bounce my Cibil got affected too.

Hence, My request is to refund my 350 amont and remove the cheque bounce issue from my name as it's a remark to me.

Please check the attached account statement of April.

I respect your service and offers. Kindly dont do such things to satisfied customers like me, or else i have to stop using Bajaj card. if I dont get my amount refund. and Unblock my card to continue the usage.

Awaiting response.

Regards,
Nayan kumar

mail ID : nayan.[protected]@adp.com
Ph no : [protected]

If you are calling between 1 pm to 10 pm call[protected]

N

Nkumar1

Jun 11, 2015

Hi All,

May I expect response for the above comment added by me.

Regards,
Nayan kumar A

N

Nkumar1

Jun 12, 2015

Hello,

May i get response from you guys its been two days I'm following up on this, and i didn't even a single response till now.

Regards,
Nayan Kumar A

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

Hi, i have applied a loan from the bajaj Finserv finding that the loan interest rate for a personal loan is 16%. I got a call from the representative saying that i am eligible for the loan and with 16% interest and he said that on the next day i have to submit the documents, i have re confirmed with the representaive about the interest rate and even he confirmed that its going to be 16%. i got a email with all the user id and password and the loan details in it, there it shows that the loan is approved and the interest rate is 33.79 %. if the interest rate is 33.79 i want to cancel the loan as no bank charges 33% interest.

Aug 6, 2021

Complaint marked as Resolved

View replies

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jun 10, 2015

Dear Sir.

To help us expedite the process of resolution of your query, could you please share your contact details so that we can get in touch with you and assist you better.

With regards,

weCare
Bajaj Finserv Lending

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

I'm having my company's cellphone number which is registered to Bajaj finance with the previous employee of my company Now he has left the company and I have already given that guy's personal number to the Bajaj Finance company but still they are calling again and again and one of the caller was very rude to me when I told him not to call again. He called me around 05:00pm on 06/06/2015 with this no. [protected]. This Guy was very rude how can he talk to someone like that he did'nt mentioned his name when I asked and he cut the phone.

View replies

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jun 10, 2015

Dear Sir.

To help us expedite the process of resolution of your query, could you please share your contact details so that we can get in touch with you and assist you better.

With regards,

weCare
Bajaj Finserv Lending

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Hello, My loan a/c number with Bajaj finance is 4040cd06039883, I financed a TV with the mentioned bank, I changed my job and my salary date is changed from 28th to 08th of every month . I wrote an email to them requesting to change the EMI date to 08th as it will not be possible for me to make the payment through ECS on 2nd but they refused to do so and my ECS is getting bounced 2 times . Every month I have to pay when my salary credit...

Helpful

22 other people found this review helpful

22 found this helpful