Bajaj Finance Complaints & Reviews

My Name is Naresh Kumar Singh and I am an employee working a Private Ltd. Co. at Kolkata .i have taken a Personal Loan of Rs.27000/=(Rupees twenty seven thousand only) as on 03/07/2010 agst. Cheque no. and got it financed from Bajaj Finance. My Loan account number was[protected] and the EMI for15months which I use to pay was Rs. 1463/-P.M. I have paid all the EMI’s on regular basis and there has never been a single ECS bounce from my account .and that after I talk to your agent Mr. Sanjit Bose ,Agent code no. 41002.i can’t given the Loan amount because is my family position is very poor this time and not beared with this Loan ‘s EMI payment ,then Mr. Bose talk to me ,if you don’t warry I am solve this problem ,you have just pay Rs. 4000/- (Rupees Four Thousand only) and we have given the full & final settlement letter to you
again he said to me Mr. Naresh Singh please don’t warry.i am also with you , I have also paid of two post dated cheque RS. 2000/=(Rupees Two Thousand Only) each.given to his for their received sign.and dated Total full & final settlement copy give me for any queries My EMI,s got over in june,2010 after which,I am getting calls from Bajaj Finance that there is still an EMI of Rs.16000/=(Rupees Sixteen Thousand Only) pending from my end. However ,there is no such record in my statement .now I am continuosly receiving calls from Bajaj Finance forcing me to pay the EMI or they will take legal actions. It has been a harassement to with my families and also myself. After that concern with your agent mr. Bose through mobile but unfortunately,every time he’s mobile phone switched off ,it is to panic & very disappointed myself ,what to do this time ,I am not much more about this matter getting a clarification for it.,Request you to kindly help me in getting this issue resolve.


Under the circumstances,I appeal to you to do something to prevent him from further hsrassing us and redress our grievance, so that we may live peacefully in with my families.

I would be grateful to you if you look in to this matter and take some necessary action against this issue.

As regards!
Thanking You,
Your’s Faithfully,


Naresh Kumar Singh

I had purchased two products in Bajaj finance . They told me that the EMI amount previously . Now they are saying different EMI amount . What I will do ? My ECS will be just starting next month . Please help me out . I am in deep problem .


Prof.Saikat Maity
H.O.D(IT)
Dr.B.C.Roy Engineering College
Fuljhore , Durgapur - 713206
West Bengal
India

If you can help

Thanks & Regards

Ketan Parmar
[protected]

--- On Mon, 16/8/10, false <[protected]@yahoo.co.in> wrote:


From: false <[protected]@yahoo.co.in>
Subject: Fw: Extended One Year Warranty
To: [protected]@bajajfinance.in
Cc: [protected]@bajajfinance.co.in, "Ketan Parmar" <[protected]@yahoo.co.in>
Date: Monday, 16 August, 2010, 12:41 PM


Dear Team out there, if you have any who works??????????????

I thought lets give a last chance and called Mr. Panchal few day back, he was in GAO with the bajaj team........
Once he was back he even called me (that was a surprise!!!) and said that he was not aware that nobody has contacted me and since i had not followed on the same he assumed that the issue was sorted out????
Still he said and s called followed up and told me that he has checked the details and have got the revert from the head office and will get back to me. This call is also now more than a week. I don't know even this mail is going to work or not.
Mr. Dharmesh Panchal please atleast pick my calls which you hae stoped picking up.

I am sure if you people care for the customer, you will extend the warranty for 6 more moths due to your delay.

Thanks & Regards

Ketan Parmar
[protected]

--- On Sun, 25/4/10, false <[protected]@yahoo.co.in> wrote:


From: false <[protected]@yahoo.co.in>
Subject: Fw: Extended One Year Warranty
To: [protected]@bajajfinance.in
Cc: [protected]@bajajfinance.in
Date: Sunday, 25 April, 2010, 3:34 PM


"DO YOU REALLY CARE"

As expected the service of yours was pathetic and no body has even contaced me.

I am sure nobody will even contact me after this mail.

Bajaj Finance sucks.

Please do not forward me a mail stating we have forwarded your mail to the concern department.


Thanks & Regards

Ketan Parmar
[protected]

RE: Extended One Year Warranty
Friday, 2 April, 2010 12:15 AM
From:
"Bajaj Finance" <[protected]@bajajfinance.in>
View contact details
To:
[protected]@yahoo.co.in
Dear Customer,

We thank you for writing to us and acknowledge the receipt of your email.

We have sent your request to the concern department and we will let you know the status of the request to you as soon as possible.

Incase you wish to seek any further clarifications , please get in touch with our Branch or reply to us at [protected]@bajajfinance.in

Assuring you of our best services always.

Yours sincerely,


--- On Sun, 28/3/10, Ketan Parmar <[protected]@yahoo.co.in> wrote:


From: Ketan Parmar <[protected]@yahoo.co.in>
Subject: Extended One Year Warranty
To: [protected]@bajajfinance.in
Date: Sunday, 28 March, 2010, 12:57 PM


DEAR CARE TEAM: "DO YOU REALLY CARE"



IT REALLY VERY DISTURBING AND EXAMPLE OF PATHETIC SERVICE.



I ALREADY AM CURSING MYSELF WHY I HAD TAKEN A CONSUMER LOAN FROM BAJAJ.



I HAD ISSUES THERE ALSO AS I WAS BEEN DOUBLE CHARGED BY YOUR COMPANY.



ANYWAY NOW I AM FOLLOWING WITH THE COMPANY FOR THE SERVICE ISSUE FROM MANY DAYS AND NOBODY IS THERE TO RESPONSE.



I HAD PURCHASED AN PC WHICH WAS FINANCE BY YOU AND WAS OFFERED AN EXTENDED WARRANTY FOR ONE YEAR.



NOW WHEN I WANT TO GET MY PC SERVED FOR CERTAIN ISSUES NOBODY IS RESPONDING. WHEN I APPROACHED THE VENDER FROM WHERE I HAD BOUGHT THE PC I WAS BEEN TOLD THAT MY PC IS NOT COVERED FOR EXTENDED WARRANTY. I WAS A BIG SURPRISE TO ME. I WAS BEEN ASKED TO CONTACT THE FINANCE PERSON AT THE DESK AT CROMA HIMALAYA MALL FROM WHERE I HAD BOUGHT THE PC.



THERE WAS NO ANSWER FROM THE PERSON AND WAS VERY RUDLY ASKED TO CONTACT THE OFFICE AS IT WAS NOT BOUGHT THRU THE PERSON WHO WAS SITTING THERE AT THAT MOMENT.



I WAS FORCED TO VISIT YOUR OFFICE IN AHMEDABAD, NAVARANGPURA AND HAD SPOKEN TO MR. DHARMESH. HE ASKED TO SEND ME A MAIL WITH THE DETIALS, WHICH I HAD DONE ON THE SAME DAY. RESULT BIG ZERO,



I AM STILL FOLLOWING THE SAME WITH HIM BUT END RESULT IS STILL A BIG ZERO



I REALLY DO NOT HAVE ANY FAITH OR TRUST THAT MY PROBLEM WILL GET RESOLVED.




Thanks & Regards

Ketan Parmar
2 Dharnidhar Appts
Nr SBI, Vastrapur
Ahmedabad
[protected]




----- Forwarded Message ----
From: Ketan Parmar <[protected]@yahoo.co.in>
To: [protected]@bajajfinance.co.in
Sent: Tue, 16 February, 2010 1:22:35 AM
Subject: Extended One Year Warranty


Dear Mr. Panchal,

It was pleasure talking to you this evening.

This is with refernce to my agreement #[protected]; I had purchased a PC from Croma (Himalaya Mall) Ahmedabad in December'2008.

I had gone for the extended one year warranty scheam available at that time.

Now I have a issue as i want my PC to be repaired and Croma people says that I do not have the extended warranty.

Kindly help me out

Thanks & Regards

Ketan Parmar
[protected]

i have purchased bajaj pulsar 150 in d year 2006 for which i have taken loan from bajaj auto finance. the loan was taken 4 tenure of 3 years for which i have made all the payments nd outstanding due with proper intrest imposed on me. Even though clearing all legal and valid dues i still have not got NOC letter. Its now almost 1 year. please look into the matter and do the needfull. Please contact me for further detail regarding the matter on my e-mail id [protected]@live.com or [protected]@gamil.com. Hoping for immidiate action

My compliant is for Bajaj finance.On[protected] i have submitted neccessory papers for samsung LCD through he dealer M/s Skyview Sales,Rander Road Surat.till date I have not recd.any imtimation from bajaj finance.so many times I tried to contact local Bajaj Office,but i could not get proper reply.When i sent mail to
[protected]@bajajfinance.in-the address given at bajaj finace website-but surprisingly my mail returned undeliverd in my both yahoo and gmail id.So I have sent mycomplaint through :"cpmplaints" as well as "compliments"section of their website.Till date i have not recd.acknowledgment or any reply from them.
Here is my copy of mail sent to them.

Sir,
I have decided to purchase Samsung LCD TV from M/s.Skyview
Sales,Rander Road Surat.(Ph.[protected] The dealer had offered me 0%
finance from you.I then submitted necessary papers/documents on
[protected].After 4-5 days they informed me that your loan was declined
by Bajaj with a reason that I am a Personal loan defaulter.I Was
surpised and socked because I have never taken any loan from any
oustside agency/institute except from my bank where i am working.So
the dealer M/s skyview sales assured me to resubmit the papers to you
for reconsideration.They resubmitted the papers.When i remind the
dealer about my loan,they tolled me that Bajaj office is not replying
and responding to them.I have have also tried many times since last one
week to contact your local office Phone no.[protected] and
[protected] (Manager cr.) but only a couple of time i was able to
contact the person on phone with a common reply "Pl.call me after an
hour".Surprisingly then after no one is replying to my several calls.
Pl.look into matter immediately and return back my documents with a
refusal memo, if you could not process the loan.

--
Murlidhar Pachchigar
Reply With Quote

Dear Sir,
I Prrchased a Bajaj Discover 135 From Pushpa Sales, Alambagh Lucknow on 02/09/2008, But Now i am Facing Problem of Low Mileage & Missingfrom last 3 months ,i Go Authorised Service Center Pushpa Alambagh, But after 2 Visit the problem still not solved, now i m financily crunch because of low mileage, i also spend more then Rs 1250 for solving my problem, but the problem still not solved, Kindly suggest my Service Reference is CR -48974 dated 04/08/2010 and CR 50377
Kindly Suggest

Regards
Sachin Vishwakarma
Mob:- +91 [protected]
E Mail:- sachin.[protected]@gmail.com

sir ,
i am informing u that bajaj finance approved my loan . but they pressure me for insurence against it. which i dont need . they told me i[censored] dont take the insurence policy we cant give u loan ,.
please help me

Hi, My name is Afzal Shaikh and i had purchased a Samsung LCD from Sumaria Electronics (Mahim). i paid Rs. 6333.33 by my credit card and the balance was financed to me for 8 months and i had given them 8 cheques of Rs. 1583/-. Since May 10 every month the cheques have cleared but still i am getting Harrasing calls for payments not made. The advisors calling me are very rude and does not understand that i have already given the cheques. I requested some of them to send an executive so that i can handover copies of my Bank Statement where it clearly mentions that cheques have been deposited and cleared.
My loan number is 4050CD00051673, i am getting SMS's for legal action wherein i have made all payments on time. This is very frustrating and i have no where to go with this.... Request you to please please please help

sirs.
Inspite of regular payments made to bajaj finance they are falsely submitting demaging reports to cibil.so as to harass me for my future loans

My Loan No.4050CD00033908 I have purchased one refrigerator from Kohinoor,Dadar taken loan from Bajaj Finance Loan amount Rs.7,700.00 EMI Rs.1,100.00 from January 10 to July 10.Last EMI was July 10 But I got SMS from Bajaj Finance 5 th August Rs.1,100.00 EMI will come in to my Bank Keep sufficient amount in the account.If my loan is finished than why August month EMI will come.
I should get reply by afternoon failing which I will make stop payment,for which I will not held responsible If you want me to contact the concern person then where should I contact.

Niteen Naik
[protected]

Myself Blessen Cherian. Account of my LCD TV is 4560CD00015460. I have been informed that the installment is Rs.1999 and now i got the sms that its due for Rs.2109. I need a reply immediately regarding the same otherwise i will take my documents to consumer court for the help. I am not able to check anything online. Requesting for my username and password also.

Thanks,

BLESSEN CHERIAN
[protected] /[protected]

I am Kishore Kumar and my mobile number is [protected]. On 7th July 2010 I received a SMS from TD-Bajaj telling thanks for the loan. I was shocked to know when I have never taken any loan. When I contacted the Bajaj Finance Customer Care, they said it is just bulk sms and IGNORE them. Today on 2nd Aug 2010 I have again received sms from TD-Bajaj for emi-installment payment.

I am confused and want to know WHOM to complaint whether police or any complaint cell for such grievances.

I had been receiving SMS regularly from Bajaj Finance Ltd (Now Bajaj Finserv) stating that my loan ( as per them Loan account No.[protected] is over due. To my best of knowledge I have no loans with BFL.
I had complained them many times and every time I get a ready-made reply stating that my complaints will be resolved in 48 hours. But nothing happened. The complaint form available in their website (www.bajafinserv.in) is useless and the Submit button never works.
Their Customer care number[protected] is not accessible. Wonder what is happening to this company......

I HAVE GET RS 60000 (SIXTY THOUSAND) PERSONAL LOAN PERSONAL LOAN FROM FINANCE CO . BAJAJ FINANCE CHARGED ME RS 2869/- EMI FOR 36 MONTHS.I HAVE TO PAY RS 103284/- FOR 60000/-. SO INTEREST IS[protected]=43284/- IT IS 72.14% INTEREST RATE (43284x100 / 60000)
SO MY COMPLAIN IS HERE BELOW:-
1. IS RBI ALLOW ANY FINANCIAL CO TO CHARGE 72.14% INTEREST ?

2. IS IT LEGAL TO CHARGE RS 43284/- INTEREST FOR PRINCIPAL...

Sir

I had purchased a LG REFRIGERATOR for Rs 20000/- from VIJAY SALES Camp, Pune on 10 May 2009 on Zero percent interest, however, processing fee Rs 500/- was charged by them. I made a payment of Rs 10000/- and balance amount was paid by PDCs in six EMIs which in Nov 2009. It seems somewhere in the chain, instead of 6 EMIs data was fed as 8 EMIs and since Dec 2009 I am being harassed time and now for payment of extra 2 EMIs which I have refused to do so. Neither I am being issued with NOC. tHIS MATTER was raised with PUNE AREA SALES MANAGER Mr Keshav Kishore and he did follow up the case but the Legal Deptt is harassing us time and again.

Pl advise action.

Hi

I had taken loan in 2008 since i had changed my job called them and asked them to collect cash from me and also filled up transfer account form for futher EMI to be deducted since that was my salary account and it got closed twice i gave them these form also paid 500rs transfer fee twice but they had lost so i said first give the solution then will give the payment then Mr. Sandeep Wagh a senior Person came from Bajaj to my office with the agent who had lost my chq and applogies for the same and asured me that it will be done next month (December 2009) but its still not happen and now from past 1 year i am trying Mr.Sandeep Wagh he is not replying to my call and when i get call from the bajaj agent i gave them his number and informed the same but no result.
Now suddendly one lady is calling from bajaj not giving her name she is literatly using abusing language so i dont take her call i told her tel your senior to call me but she is abusing still and now the limit is she called my residence and my five years old daughter answered the call and she abused and using bad word and talking about me she also abused my mom in law using [censored]er and my sister in law etc
I am fed up with her call need to file a complaint against her

Hi,

My Name is Ankur Gurha and i am en employee working with WIPRO Limited. I purchased 2 AC's in April 2009 and got it financed from Bajaj Finance. My Laon Account number was [protected] and the EMI which i use to pay was Rs. 2756. I have paid all the EMI's on regular basis and there has never been a single ECS bounce from my account. MY EMI's got over in January 2010. After which, i am getting calls from Bajaj Finance that there is still an EMI of Rs. 1308 pending from my end. However, there is no such record im my statement. Now i am continuosly receiving calls from Bajaj Finance forcing me to pay the EMI or they will take legal actions. It has been a harassment to me and i am not getting a clarification for it. Request you to kindly help me in getting this issue resolve.

Hi, i have taken loan against lcd televison for which i have submited all required documents and after which the loan was cleared, i recedived the call from bajaj finance last month on 23rd may - 10, and i was informed there was a mistake from their end due to which they could not submit ecs documents and i was asked to pay the manually which i paid assuming the issue will be fixed as i was promised this month i received call again saying that they forgot to submit esc documents this month either and that upset me hence i asked them to come and pick up the money either on 1st of july-10 or get the esc clearance done for which executive venu gopal behaved rudely and tretend that he will send the executive and no matter what he wl take the money at any cost and that was really matter of consern and make me think, if my family is secure?

Dear Sir/Madam,,
I would like to state that my name is Syed Kaleemullah resident of 20-3-462, Hussaini Alam. I took a Bajaj Pulsar on Friday 18th June 2010 from Bhadur Pura show room. I submit all my documents. Today morning I received 3-4 calls asking about my address. He was polite with me, so i had given my land mark. At around 6:15 pm a person by name Mohammed Mujeeb called from Bajaj Finance and told he need some details.

I was in a meeting so I told him, I am in a meeting please call after sometime. He replied me I have to submit your report in 20 mins. If you wont give me the details I will submit it by saying, he took the bike but not giving details. He was so rude to me, as if he is doing a big favour & I am asking some charity.

I would be gratful to you if you look in to this matter and take some necessary action against him.

So that atleast he learn how to talk to a consumer.

Thanking You,

Yours Truly,
Syed Kaleem Ullah
[protected].

Purchased one Bajaj Platina through their finance on Jan 2009 from Pondicherry branch. The Ist EMI from Feb 09. They presented two EMI cheques in the month of April for Feb and Mar.There is no response for my query.I have sent regd.letter for requesting for the schedule of my emi payment.Again there is no response. Every month they are disturbing me over phone that your cheque has been bounced. But the payment is regular. They are threatending me over phone.