Bajaj Finance Complaints & Reviews

Dear Sir,

Last night on Samsung Plaza i have plane to buy LCD TV through bajaj finance but the guy on the samsung plaza shivranjani cross road has no interst to sell LCD through finance. i have talk with him very politly but he became very angry and was tell that do what ever you want i will not give you finance and use much bad words that i cant write here,

i feel very bad he has spoken very bad word with me in front of whole show room.

please do some needful again him or take neccesery action.

Thanks and Regards.

Yusuf Rangrej
[protected]

i want to purchase a samsung 22" lcd tv from the local dealer m/s sathi traders of sodepur accordingly i found that m/s bajaj finance is available there for financing my purchase this consumer durables.i submitted the required documents at the earliest and on 6/10/2009 the company representative named mr asim phoned me from this ph no [protected] and verified everything regarding the documentation,on that very day at the evening i received a sms from TM-Bajaj that my Cd loan has been sanctioned and the no of that is SF289505.now when i reached to the dealer for purchasing the goods dealer refused to deliver the goods as the cheque which i submitted for ecs is not valid though i told them repeatedly that my branch is a cbs branch.the fellow not present at the time of my purchase for verification and harrased me in this way though i contacted him before i going to purchase the goods.so please do not give responsibilty to such a person (your representative)who is so irresponsible killing my valuable time.

i want to place a complaint about repetative & irritating calls from Phone number[protected] of Bajaj Finance company at Pune. i had requested several times that i am not interested in any type of loan from your bank so donot call me. but despite no of request from last eight months , executives of bajaj finance company making fun out of it & irritating me continuosly & asking me to have personal loan from their bank.

I have bought one BAJA Discover 135cc on 10th October 2008 in the name
of my father Mr. Gurupada Hazra. On 29th of September 2009, we have
found, it was not starting. The kick was locked and the self starter
was not working. We took it to the nearest service center. Now they
are saying that some valve in the head has been broken and it is due
to petrol problem. They are charging Rs 4500/- to fix it. They are
behaving like a goon and arguing that as it is due to petrol problem,
so they won’t provide the warranty for it (though it is under warranty
period). We have requested them for a written document mentioning that
they won’t give the warranty. If we have that document we can verify
that from the Company . But they are denying giving any such written
document. They are saying that they are not authorized to give such
document. They told my father to contact Bajaj Auto Ltd. Now it is not
possible for us to contact Mr. Rahul Bajaj or his company. I think
they are lying of the reason of the malfunction.
My question is whether they are liable to fix this problem free of
cost or not? If not, then on which case I should have got the
warranty?
Please advise me what do I do now? Whom should I complain against it?
Please find below is the name of the dealer cum service centre and my
vehicle details:
Dealer Name: BANERJEE AUTO CORPORATION
(Registration No# 10484)
Address SURI ROAD, , RABINDRA PALLY,
Pin- 731101
Phone Nos [protected]
E-Mail [protected]@baldealer.com
Sold On 10th Oct,2008.

Hope to hear from you soon.

HI GUYS, THIS IS KRISHNA, BEAWARE OF BAJAJ FINANCE - TIRUMALA MUSIC CENTER.

I AM GIVING A WARNING BECAUSE OF THE PROBLEMS WHICH I HAVE FACED FROM THESE TWO COMPANIES. HERE I AM TRYING TO RESOLVE SO MANY PEOPLE'S PROBLEMS, WHO ARE FIGHTING WITH BAJAJ FINANCE BECAUSE OF THEIR MISTAKES, SCAMS, ETC.,

I MYSELF A VICTIM FROM BAJAJ FINANCE. I TOOK A 1.5 TONN LG SPLIT AC FROM TMC, FINANCED BY BAJAJ AUTO FINANCE, FOR THAT THE FINANCE PEOPLE MUST SEND 1 ECS TO MY BANK ACCOUNT, BUT INSTEAD OF 1 ECS MY BANK ACCOUNT IS HITTING 2 ECS WITH THE SAME EMI AMOUNT. I RECOGNIZED THE PROBLEM AND I AM HERE TO SAY FEW TIPS TO ALL THE POEPLE, SO THAT YOU WILL COMEOUT SURELY FROM THE PROBLEMS.

BAJAJ FINANCE PEOPLE ARE MAINTAINING A ILLEGAL LOAN ACCOUNT ALONG WITH THE ORIGINAL LOAN ACCOUNT WHICH IS COMPLETELY ILLEGAL.

IF ANYBODY FACING THE PROBLEM OF - ECS DEBITING TWICE IN A MONTH:

HERE SOME SOLUTIONS WHICH I AM MENTIONING, PLEASE CHECK IT OUT: ( I AM SURE IT WILL DEFINETLY RESOLVE YOUR PROBLEMS)
1. PLEASE CHECK THE CIBIL REPORT OF YOURS, SO THAT YOU WILL KNOW YOUR LOAN ACCOUNTS STATUS.
2. IF YOU FIND ANY ILLEGAL LOAN ACCOUNTS IN THE CIBIL REPORT, THEN FIND OUT WHO IS THE BANKER.

BY THIS WAY I FIND OUT THE CULPRIT AND I FILED A CASE ALSO AGAINST THE BAJAJ FINANCE & TIRUMALA MUSIC CENTER.

I had taken my bike Bajaj Platina at Sep-06 on 24 months installments. but in the middle the employee of bajaj finance came to me and told me that my check have been got bounce because of his fault. he doesnot fill the right name PAY TO. he fill that area wrong and the check have been bounce. when i check my account then there was enough balance and the dates were also accurate . so i think there is not any other reeason from us to bounce the check.
But now the company says that there is the panelty of Rs.800 on me. when i will fill that panelty then they will give me my panelty. many times i have send them photocopy of my Pass Book. where it is really clear that we had not any fault.
Its almost !year of our installments completed and i want to sell my bike but due to NOC i cant do it.
Please do something about my NOC.

26-Sep-2009 Ankit Sharma
[protected]
[protected]

Respected Sir;

We have requested to you. I Ranveer Singh (Mech-Sr.Engg.). I purchased a Bajaj Discover-135 DTSi self start bike dated 01-Junary-2009 from your dealer “Patidar Automobile, Mandleshwar who is the Sub dealer of Precious Bajaj District-Khargone M.P. pin code-451001”. When my bike ruined 2000Km that time the rear shock up of my bike are down loosed that time I informed to my nearest sub dealer Patidar automobile about this problem. And I ignored them. Before three months when my bike is not ruined 6000Km bike are generates unwanted and unavoidable noise and sound so again I informed him. He tell me that is fuel problem due to this your Bikes engine’s colour going to be Red. But I always filled fuel from my nearest fuel station. I also have Bajaj Platina & Bajaj 115 but they don’t have any problem. Its not suitable answers of the dealer which he tells me. I also contact to my main Dealer “Precious Bajaj Khargone” he also replied to me same.
Due to this I am very upset and I also lost my faith which is on your company.

Please immediate solve my problem and take necessary action for repair of my bike as in under warranty period to your dealer. Through this my faith which is on Bajaj Company since 20 Years is continuing. If you don’t take any action then in that condition I am free for take any action.

Thanking you. Ranveer Singh
Specification: Sr.Engg. Mechanical
Made by: Bajaj Auto limited Mandleshwar Dist-Khargone
Model: Discover 135 DTSi Mob: +91-[protected]
Engine No: JNGBRE49094 Email- [protected]@Gmail.com
Chassis no: MD2DSJNZRCE15841
Year of Manufacturing: 2008
Reg.no: MP-10MB-8909
Reg. date:[protected]
Current odometer reading: 9375Km

CC To: Customer care
Bajaj Auto Limited Akurdi Pune, MH.
RSM Bajaj Auto Limited Bhopal MP.

Dera Sir,
I got a loan financed from Bajaj Finace for a laptop. I started paying monthly EMI from Jan 2009 @ 3839. Till date there has been no default from my side. As per my calculations, my EMI is going to be over by October 2009.

Unfortunately, till now I have not received any documents from the Company regarding my loan details such as the loan account number, the last EMI month, etc.

I tried to contact the company through their telephone number burt there was no response. I request for prompt delivery of my loan papers with relevant details.

Thansk and refgards
Anshuman Chatterjee
DOB:[protected]

I bought some consumer durables in 2007 April with bajaj finance with a marginal loan amount of Rs 15000/- and gave his agent the post dated cheques (6nos) for Rs2500 each.
All this amount was debited from my account, the first two cheques were withdrawn on self mode and the last 4 were directly credited to the bank account of the company. I didnt notice this discrepancy.

However, in May 2008, i got a call from the Bajaj finance agent, that the payment of Rs 5000/- is balance for my account number[protected]. I checked my accounts and found that all of the amount has been cleared. I even got the bank statement and send the scanned copy to the concerned person of bajaj finance, where it is clearly mentioned that the amount is withdrawn from my account against the post dated cheques, i had given.

Now in Aug 2009 i'm recieveing SMSes from the bajaj finance to pay the balance amount of Rs5000/-, in order to avoid legal action.

Kindly advice.

Daer sir,
I have purchased bajaj discover 135 es(date 03.06.2009) and took finance fromBAFL-PROPOSAL NO 12WCHE00111628my frist emi rs .2417collected from your chennai office throgh rcpt noAF11685253, when we asked why it is not drawn from bank, they said they had some mangement problem and not able to take, emi through ECS, but this month they took two payments from icici dated 05.08.09-rs 2417 and the same month 10.08.09-2009Rs-2417.what is this what proceedure they have, i do not understand, pl let me know if i go to consumer forum, shall i get any help to recover
MY CONTACT NO [protected], [protected] MY ADDRESS; 2 / 291, 6 TH STREET, KANDASAMY NAGAR, PALAVAKKAM, CHENNAI-600041

I am pintoo kumar mobile-[protected]
i have purchased a laptop through bajaj finance i was debit my emi at the due date but the agent of this company is not coming to take the emi for sometime, so with this reason i am not debit my due emi please tell me about this company that is near of dist-j.p.nagar kindly contact me on these no.[protected], [protected]

I have finance my laptop through bajaj finance in the month of march 07 for two years and i have paid the amount of rs. 6000 as a down payment but after paying for 21 months I have stoped my cheques and told them to clear from my account but they put my name as defaulter on the cibil site now I can't apply for any loan I have applied but it always come rejected through hdfc bank due to my name is there on the cibil as a defaulter that i havnt paid the amount in the month of dec 2008 but as per my bank statement they have already got the money through cheque after my continuous compalint they clear my account and finally settled it as a zero value. Please help me clear my name from the cibil site so that i can improve my credit

Sir,

I had purchased a Washing machine from croma in the month of December 2008.

I had made part payment for sum of Rs. 7682/- and balance amount of Rs. 6018/- was financed from Bajaj Finance.

The installements were Rs.1222/- per month for 6 months from January 2009 which ended on June 2009.

But even after June 2009, Bajaj Finance has debited Rs.2444/- for month of July & August...

my husband got loan from the company for one year installment for our personal PC, from anand branch of bajaj finance in may 2008, after taking 6000 rs as refundable security deposite.
we have already paid the loan by time, and we have filled up form on complition of loan for our refund on 15th of june 2009,
responsible person at anand branch told us that we will get the check within 15 days.but still after 2 months we could not get it...
worst part is that, when ever we make call to the anand branch, no body receives.i m calling almost from last 1 month but no body id responding.yeasterday somebody picked up named as mr .dixit...whom we had submitted that form...he said that he has nothing in his computer record that we have submitted the form .he has no detail for that.and they are not giving any information regarding my cheque...

what steps i can take for this kind of irrisponsible person and company as well.?

thanking you,

shivangi.

Dear Sir/Madam,

I had brought a LCD TV on finance options from Bajaj Finance in Aug of 2007, i had setup an auto debit from my Citi bank account so that the amout will go directly on 5th of every month, by nov 2007 Bajaj finance was not able to debit my account, when i found out from my Citi bank what the problem was the bank said that Bajaj finance presented the debit with a wrong utility code and that is the reason why they were not able to debit the account.. provided Bajaj with the same information and they started collecting money manually until april 2009, in the month of April they tried to Debit my account twice one on the 5th which got declined because of the same reason that they presented it with the wrong utility code and another debit on the account on 21st of april 2009 which went through and they did that without letting me know about it, my bank account clearly shows the debit made by them and they call up the next month and tell me that i did not pay for the month of April, i told them that i have a bank statement to prove that the money was debited from my account, they said they will send someone to check the details and this has been happening ever since, whein they say they will send somone and no one come to clarify the details and in the meanwhile they have been debiting my account for the respective months may, june, july and they have been calling me so often that i have missed a payment in the month of April 2009 and i repeated myself over and over again to them that i have proof that i have paid the amount in April 2009, they always say that will send someone to check nothing happens no one comes and they call me and disturb me whenever they want, but in the month of Aug 2009 they debited my account twice and they were sucessful in doing so! the second debit that happened on my account i was never informed about it at all and it was a surprise to me, when i call their number[protected] no one picks up the phone.

i hope you will take action and resolve my problem, as this is becoming a big worry

regards
philip


Bajaj Auto finance
Tarnaka, Hyderabad, Andhra Pradesh, India
phone[protected]

Please see the details below :

Copy of:

This is an enquiry e-mail via http://www.bajajfinance.com/ from:
Shanthi <[protected]@gmail.com>

i sent you a complaint on 30 th july and im contacting coimbatore branch for the past one month continously.

your branch staffs gave email ids whive i have used here

Im in a very serious position
do onething
tell me if you are able to reply me or not

see my mails :

Dear sir,

Please look on this,

This is a very serious issue
Please let me know

to : [protected]@bajajfinance.in

[protected] Forwarded message[protected]
From: [protected]@gmail.com
- Hide quoted text -
Date: Aug 5, 2009 4:55pm
Subject: Fwd: Re: Re: Re: Please refund my amount at the earliest
[protected]@bajajfinance.in



> Area you a public limited company
> Is this a responsibility of yours
>
> Are you some thing else
> Do you have any commitment or anything
>
> Do you have any common sense
>
> Im requesting for the past one month
> Is this your customer support and management
>
> Really disappinted and frustrated
>
> Please take a step on this issue or tell me you are not ready to do anything
>
>[protected] Forwarded message[protected]
> From: [protected]@gmail.com
> Date: Aug 4, 2009 11:24am
> Subject: Re: Re: Re: Please refund my amount at the earliest
> To: [protected]@bajajfinance.in
> CC:
>
>
> > anybody is checking mail or not
> > please respond to my complaint
> > This is serious matter
> > pls look into this
> >
> > On Aug 3, 2009 5:13pm, [protected]@gmail.com wrote:
> > > Dear sir,
> > >
> > > I request you to send my refund the amount
> > > Please, im in a very critical situation and i need my amount immediately
> > > This amount will help me a lot.
> > >
> > > This is my second request to you
> > > Pls, pls proceed this at the earliest,
> > >
> > > thanks in advance
> > >
> > >
> > > On Jul 30, 2009 5:07pm, [protected]@gmail.com wrote:
> > > > Dear sir,
> > > >
> > > > my loan proposal no is :[protected]name : devika), i have purchased a computer with the help of bajaj finance. And i have paid all dues perfectly.
> > > > But now amount from my bank account is Withdraw led from bajaj finance
> > > >
> > > > And we requested your coimbatore branch
> > > > They are saying, they passed request to head office
> > > >
> > > > Please consider this as a urgent issue
> > > > And the amount from my account is withdraw led on 07.07.2009
> > > >
> > > > We are in urgent need of money to pay our loan in my bank
> > > > Please proceed this at the earliest
> > > >
> > > > Regards
> > > >
> > > > Shanthi.G

Dear Sir/ Madam,

I purchased a sony handycom on 21/10/2006 for which I took finance of Rs. 12498 from Bajaj Finance, Hyderabad. I submitted 6 post dated cheques with EMI of Rs.2083/- each. All the EMIs are deducted from my ICICI Hitec City account. But due to Bajaj Finance's mis-management in record keeping one EMI (Cheque no. 368238) is pending in their account. I received repeated calls from their collection dept. and even received letters . Then I talked to Mr. Chandra Sekhar (email proofs are available) and sent Banker's certificate as well as Bank statement through registered post as well as via Fax. There after the issue was cleared by Mr. Chandra Sekhar and he confirmed it through email. After 2 months I got the final statement which shows arrear as 0 and also confirmed the loan is terminated on 09/06/2007.

Now I am again getting SMS to pay Rs.2083/- on my mobile. I do not know what's happening. I tried to call Tarnaka office (Ph. No. 32414106 and[protected]. But they do not answer the calls and terminate the call. Please help me.

I am pasting the email communication happened.

Dear Sir,

We Cleared your account yesterday and we receving your letter also.
If you have any doubts, pls call us.

Regards

Chandra Sekhar

----- Original Message -----
From: Prasanta Pradhan
To: CCONTROL-HYD
Cc: ; prasanta kumar pradhan
Sent: Friday, September 14, 2007 12:46 PM
Subject: Re: Proposal No. 152641, Product No. DCR-DVD605E(Sony Handycom)

Dear Mr. Chandra sekhar,

Subsequent to our talk over phone after you received the banker's certificate, can you please acknowledge the receipt of the speed post as well. Also please confirm me whether now everything is clear with respect to the payment towards the loan.

So far I did not get anything written from you or Bajaj Finance regarding this. I want to get rid of all these confusions.

I am waiting for your confirmation.

Thanks
Prasanta Pradhan

Prasanta Pradhan wrote:
> Hello,
>
> Subsequent to this mail I have sent the copy of Banker's Certificate (For Cheque No. 368238), Copy of Bank Statement via Speed Post (SP EN[protected]IN). Also I have faxed the Banker Certificate with Subject : Attention Mr. Chandra Sekhar and proposal no. 152641.
>
> Now I hope Bajaj Auto Finance Ltd. should not have any doubt with regard to the total payment of the installments.
>
> Now please let me know when I will be getting the Loan closure statement.
>
> If still you have issue, please call me at my mobile [protected] or reply to this mail.
>
>
> Thanks
> Prasanta Pradhan
>
>
>
> Prasanta Pradhan wrote:
>>
>> To,
>>
>> Bajaj Auto Finance Ltd.,
>> Sri Vinayaka Automobile
>> 3-2-870/3
>> VNR Comm. Complex
>> Opp. Tourist Hostel, Kachiguda St
>> <!--[if !supportEmptyParas]-->Hyderabad Pin : 500027 <!--[endif]-->
>>
>> Sub : Proposal No. 152641, Product No. DCR-DVD605E(Sony Handycom)
>>
>> <!--[if !supportEmptyParas]-->
>>
>> Dear Sir/Madam,
>>
>> <!--[if !supportEmptyParas]-->
>>
>> I am in receipt of your letter dated 30/07/2007 with respect to outstanding of Rs.2083/- towards the product mentioned above.
>>
>> <!--[if !supportEmptyParas]--><!--[endif]-->
>>
>> I want to bring to your notice that all the amounts (6 installments) are paid from my ICICI Account[protected]. Also time to time I have explained your executives about the payments whenever they have contacted me. Now I repent on the decision of taking financial help from Bajaj Auto.
>>
>> <!--[if !supportEmptyParas]--><!--[endif]-->
>>
>> 1. I do not understand why bajaj autofinance has sent a letter without checking the account details. Also I did not find the mention of cheque no. in the letter which as per your record is bounced. I have not heard about that from my banker as well.
>> 2. There is no consistenct between your Billing, collection and recovery department. They have made my life hell.
>> 3. After talking to Mr. Chandra sekhar, I got the Loan Statement and found that Cheque No. 368238 has some problem and the action is pending from Bajaj Auto Finance Ltd. To verify with the banker.
>> 4. From the statement I have found that for Feb/Mar/April installments you have submitted the cheques in the Month of April. Though from my side the account was never short of amout. But definitely this is not a fair practice from your side.
>> 5. Your letter does not have a Fax No. or Phone no. Does this mean I have to go all along to Kachiguda to resolve the problem which was created by Bajaj.
>> 6. I need immediate resolve of the issue. Otherwise I have no option but to go to Consumer Court, Bank Ombudsman Cell, All IT Professional Groups
>>
>> <!--[if !supportEmptyParas]-->
>>
>> For your reference I am listing the cheque no., debit date and amount.
>>
>> <!--[if !supportEmptyParas]--><!--[endif]-->
>> Date Cheque No. Amount
>>
>> 09/12/[protected]
>>
>> 06/01/[protected]
>>
>> 02/02/[protected]
>>
>> 30/04/[protected]
>>
>> 02/05/[protected]
>>
>> 23/05/[protected]
>> <!--[if !supportEmptyParas]--> <!--[endif]-->
>>
>> Also, I have got the Banker’s Certificate as well as the Statement towards the payment of 2083.00 (Cheque no. 368238 ). Please give me the FAX Number so that I can send it . Also, please give me the office address ( I am not sure whether it’s still in Kachhiguda or shifted to Tarnaka ) so that I can send it by Postal service.
>> <!--[if !supportEmptyParas]--><!--[endif]-->
>>
>> I am abide by all the rules and I am punctual in re-paying the loan provided by you. At no point of time my account was without any fund.
>>
>> <!--[if !supportEmptyParas]-->
>>
>> Having said that I am very disappointed with Bajaj Autofinance in handling my records. And I need to understand why should not I proceed with a consumer case if you do not resolve the issue with immediate effect.
>> <!--[if !supportEmptyParas]--><!--[endif]-->Thanks Prasanta Kumar Pradhan Flat No. 501, Orchid Block Bhanu Township Miyapur –500049 Phone : [protected]

Sir,

I am getting messages from Bajaj Finance Ltd on my mobile as under:

"AN AMOUNT OF RS 1800 IS OVERDUE IN YOUR LOAN ACCOUNT NO.[protected]. PAY THE SAME CHARGES URGENTLY AND AVOID LEGAL ACTION. CONTACT OUR BRANCH."

Sender
TA Bajaj Fin

Sir,

It is out of place to mention that all the amount was paid in due dates and the same was confirmed more than ten times by their local officers, moreover the company has financed again for other item for which instalments are going on. I had given the statement of account more than ten times to their local branch showing the clearance of cheques, but they are threatning for legal action against me who had made the payments regularly and in time. Incase I receive the message again I will take legal action against the company for harrasment and mental torture.

Please look in to the matter and oblige.

Thanking you

Yours truly

V. K. JAIN

Respected Sir,

I bought Bajaj pulser 150cc ( No:TN20 6708). Financed by Bajaj auto finance -62 Ambi Mahal, Abiramipuram 3rd Street Alwarpet, Chennai. EMI completed on 10.02.09 itself. But still NOC not given to me.

Please send NOC to my address through post or send email to me.

Needful action required.

Your custmer,

R. Venkatesan.
Mobile - [protected].

I have Consumer Durable loan from Bajaj Finance and the installment of Rs. 1250.00 has been deducted from my ICICI bank account through ECS.

In the installment of July 2009, I have received a SMS from Bajaj Finance that "Your EMI of Rs. 1250.00 for Loan no.4010CD00007820 is due on[protected]. Request you to keep your bank account sufficiently funded on day prior"but the company has present the EMI on 05.07.2009 and the ESC returned charges applied to me.

Please do the needful.