| Address: Bajaj finserv morbi |
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Dear mr. Makwana sir,
Thank you for writing in to us!
We regret the inconvenience caused to you and assure you of our best services always.
With reference to your email, we would like to bring to your notice that your email id is not registered in our records. Due to security reason we can't able to give revert regarding your mail. Kindly write back to us from your registered email id for ecs charges related information.
Steps for email id and mobile number updation: -
You could simply type ‘updemail’ space followed by your email address and send it to [protected] from your registered mobile number. Your new email address will be updated in our records within 48 hours.
If your email id is not registered you may also log on to our website www.bajajfinserv.in to update your email id.
Follow below steps to update email id and mobile number: -
1. Log on to our website www.bajajfinserv.in and click on customer login option.
2. Log on using id and password.
3. Click on "update your contact details"
4. Update your contact details
5. Updated contact details will be reflected post 48 hours.
Experia login details: -
Please type ‘experia’ and send this message to [protected] from your registered mobile number. You will receive your user id and password within a few seconds!
You could also log on to our website www.bajajfinserv.in to reset your experia user id and password by following a few simple steps: -
1.) log on the website and click on customer login option which is located as a drop down under “login – finance – customer portal option”
2.) click on ‘forgot password’ option.
3.) enter your ‘mobile number or email id’ and also type the code.
4.) click on “submit”
5.) your user id and password will be sent to your registered mobile number and email id.
Or
1.) you can also login using “one time password” option, by entering your registered mobile number and clicking the otp option.
2.) you would receive numeric code on your registered mobile number which you have to update in “enter otp” tab, following which you can login to your account.
For a speedy resolution, it is best to email us from your registered email id. If, however, you are writing to us from an unregistered mail id, we request you to mention your loan account number in the subject line. Do check spam/ trash folder, in case of non-receipt of email.
Bajaj finance assures you its best service, always.
Have a great day!
Warm regards,
Dhananjay yadav
Bajaj finserv
Note: this is a system generated service request number and response for every query/interaction raised with bajaj finserv.
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— original message —
From: altafk. Makawana [[protected]@gmail.com]
Sent: 8/27/2020 7:58 pm
To: [protected]@bajajfinserv.in
Subject: sir, i have an existing loan with your organization. My details are follows customer id/loan id 5e6rcdez727792 registed email id akmakawana181 @gmail.com mobile number [protected] my lone is close why debit 295 295 for my bank account why
Please last worning
In next day when i update my passbook, , passbook entry shows"cmp mandate debit bajaj finance". When i asked that shopkeeper,
He approached that bajaj finance person and he said "this is ecs charges deducted by bank, , bank showing our name."
Actually i purchased washing machine last year Aug 2019 on loan basis (Bajaj finance), last installment deduced from my account on June 2020.
How dare to bajaj finance deducted this amount without informing. We can't trust on bajaj finance, , i feel that bajaj finance is also not secure for providing bank details. Refund me that debit amt rs.117/- as early as possible